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Phil Fitts Ford & Lincoln
New Castle, PA
1,276 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,276 reviews
April 29, 2021
Darius was an awesome salesman - he made sure we were taken care of & received all the discounts we were entitled to. He was very personable & great to work with! taken care of & received all the discounts we were entitled to. He was very personable & great to work with! More
by bnero712
Verified Customer
April 28, 2021
i had a repeating front brake problem on my 2016 fiesta. your tech located a rare problem and corrected it at an extremely low price. the tech even went for a ride to ensure my concerns were taken care of. your tech located a rare problem and corrected it at an extremely low price. the tech even went for a ride to ensure my concerns were taken care of. the service department went well above and the tech answered all my concerns. problem has been gone. thanks guys. More
by TIMOTHYAHOFFMAN57
Employees Worked With
tech 19, Kevin Whitty
April 27, 2021
Tony was exceptional to work with and we couldn't be happier with our service. Great job Tony! Keeping us up to date, letting us know what was going on at all times. Really went out of his way to accoma happier with our service. Great job Tony! Keeping us up to date, letting us know what was going on at all times. Really went out of his way to accomadate us. More
by KLINESTA
April 24, 2021
The salesman was very informative and the whole process went very quickly. The vehicle was serviced and waiting for me by the time I was done signing papers. went very quickly. The vehicle was serviced and waiting for me by the time I was done signing papers. More
by HOFFSINPA
Employees Worked With
April 24, 2021
Fast and speedy service. Very professional employees. No nonsense service nothing extra just what was needed. Was keep up to date with the service being done on my vehicle. nonsense service nothing extra just what was needed. Was keep up to date with the service being done on my vehicle. More
by JUNGLE66
Employees Worked With
Kenny Carter , Kevin Whitty
April 23, 2021
Fast, friendly and efficient. Went there for a Recall and the Service Team verified that no action was actually required. In and out in around 45 minutes. the Service Team verified that no action was actually required. In and out in around 45 minutes. More
by FRAZERSCOTT
Employees Worked With
Kevin Whitty
April 22, 2021
Darius Carter was very helpful and courteous in my purchasing of the vehicle, Darius showed extreme patience and was informative while we were waiting for other people from the dealership. I would fee purchasing of the vehicle, Darius showed extreme patience and was informative while we were waiting for other people from the dealership. I would feel very comfortable coming back on my next car search. More
by richey843
Employees Worked With
April 20, 2021
Always do business with Phil Fitts team when looking for a new vehicle. Many thanks to Albee Mangino and Mike Hitch. Overall a pleasant experience a new vehicle. Many thanks to Albee Mangino and Mike Hitch. Overall a pleasant experience More
by donaldson864
April 18, 2021
Everyone was super nice and willing to help us find the perfect vehicle for my daughter. Boone was especially helpful. Would Everyone them to everyone. perfect vehicle for my daughter. Boone was especially helpful. Would Everyone them to everyone. More
by Karen
Employees Worked With
Boone Lyons
