Phil Fitts Ford & Lincoln - Service Center

Redeemed! My previous encounter made me have to return 5 days later. The previous service was done very well, but nobody noticed my inspection sticker was due. My previous encounter made me have to return 5 days later. The previous service was done very well, but nobody noticed my inspection sticker was due. So I had to go right back. Kenny got me in the same day I called, and gave me excellent customer service. That made up for me having to go right back. Thank you! More

Great. Always great! The team at fitts has always taken good care of me. From sales to kenny in the service dept. Always! Always! Taken care of very well and accommodated. The team at fitts has always taken good care of me. From sales to kenny in the service dept. Always! Always! Taken care of very well and accommodated. Im 1.5 hours away now and still go back to them. When i need another ford..... Guess where im going. More

Could be more thorough Receipt says I declined tire rotation. They never asked. They did not check my inspection sticker so have to go back since due in October. Receipt says I declined tire rotation. They never asked. They did not check my inspection sticker so have to go back since due in October. More

Service Excellent will always go back Sales and service A+ Albee is excellent Service is always good Will always recommend Will return as a customer Excellent will always go back Sales and service A+ Albee is excellent Service is always good Will always recommend Will return as a customer Thank you More

Oil change &state inspection Great service department. Kevin is the best! Very courteous. Good waiting area and coffee. I purchased the car from Albee and he always takes the Great service department. Kevin is the best! Very courteous. Good waiting area and coffee. I purchased the car from Albee and he always takes the time to say hello. More

Nice Local Dealership Phil Fitts Ford has always been a great dealership for Sales and service. Just got a free oil change for my 6th one on my 2014 Ford Fusion. Highly rec Phil Fitts Ford has always been a great dealership for Sales and service. Just got a free oil change for my 6th one on my 2014 Ford Fusion. Highly recommend! More

Another Enjoyable experience from Phill Fitts service staff! Thank you Again to the Entire service staff and especially Kevin Whitty!! Also Brian Hietch, and Becki Davison for coming over and see that our needs Thank you Again to the Entire service staff and especially Kevin Whitty!! Also Brian Hietch, and Becki Davison for coming over and see that our needs were being met!! The car was taken right in and the work was done to our satisfaction!! Thank you all again!! More

Only Shop at Phil Fitts! My husband and I have purchased 5 vehicles (2 new, 3 used) through Phil Fitts Ford. Anytime I've had an issue with anything regarding service, I deal My husband and I have purchased 5 vehicles (2 new, 3 used) through Phil Fitts Ford. Anytime I've had an issue with anything regarding service, I deal with Kenny, It's so nice having someone that you can trust to give you a straight answer and also be on your side when dealing with Ford corporate when he also believes something isn't right (transmission issues at only 30k miles) Everyone that we have dealt with at the Dealership has been amazing and the main reason that I have only bought from them! More

Great service every time! I've been dealing with Phil Fitts Ford for 21 years. I like the service I receive. I'm always treated with respect and friendliness. Kenny exemplifies I've been dealing with Phil Fitts Ford for 21 years. I like the service I receive. I'm always treated with respect and friendliness. Kenny exemplifies Customer Service! More

Excellent Service Staff, Excellent Customer Treatment Kevin Whitty and Kenny Carter are two of the most outstanding Service Representatives I have every dealt with at a dealership. They are efficient, cou Kevin Whitty and Kenny Carter are two of the most outstanding Service Representatives I have every dealt with at a dealership. They are efficient, courteous, and both go out of there way to make sure that any repairs are done efficiently, and correctly. They both allow for return visits if needed without any fuss or wait. I will continue with this Dealership because of the Service Department. More