Phil Fitts Ford & Lincoln - Service Center

Inspection and "The works" I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work a I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work and ready to go. It is such a pleasure and privilege to work with him. My car was ready for pick up when promised and everything was done to exceed my expectations. The great service department is what keeps me coming back to Phil Fitts. More

LAST VISIT IT WAS GREAT AS USUAL..EVERYONE TREATS YOU LIKE AN OLD FRIEND..BOUGHT MY LAST 6 CARS THERE EVEN THOUGH I HAVE TO DRIVE 15 MILES TO GET THERE WHILE HAV IT WAS GREAT AS USUAL..EVERYONE TREATS YOU LIKE AN OLD FRIEND..BOUGHT MY LAST 6 CARS THERE EVEN THOUGH I HAVE TO DRIVE 15 MILES TO GET THERE WHILE HAVING ALL MAJOR DEALERS WITHIN 3 MILES OF MY HOUSE.. More

Always excellent service Do a great job all around from selling to service . Have purchased my last 5 vehicles from this dealer and Mr. Carter as my salesperson Do a great job all around from selling to service . Have purchased my last 5 vehicles from this dealer and Mr. Carter as my salesperson More

Wanted to have my brakes checkedPhil Fitts Ford Phil Fitts Ford is an excellent place to service my Ford Escape. They are honest and always timely to get my vehicicle fixed. They are reasonably pric Phil Fitts Ford is an excellent place to service my Ford Escape. They are honest and always timely to get my vehicicle fixed. They are reasonably priced. More

Recall handled quickly I got a recall notice on my Ford Fusion. I was able to get an appointment quickly and the work was done in a couple of hours. I have always had a good I got a recall notice on my Ford Fusion. I was able to get an appointment quickly and the work was done in a couple of hours. I have always had a good service experience at this dealership! More

Both items were taken care of. Both of the items I had issues with were taken care of. There was a little confusion on one item but worked out without any difficulty. I left the s Both of the items I had issues with were taken care of. There was a little confusion on one item but worked out without any difficulty. I left the service area very satisfied. More

Very pleasant. Friendly, professional staff. Kenny, Bob and Kevin are all pleasant and extremely helpful. The appointment was completed in a timely manner. The mecha Friendly, professional staff. Kenny, Bob and Kevin are all pleasant and extremely helpful. The appointment was completed in a timely manner. The mechanics are also friendly and personable. The waiting area is very comfortable and snacks are available as well as television and wi fi. More

Quick and efficient My service was done quickly and efficiently by your service department. Thank you for this service and keep up the good work. The waiting area was ple My service was done quickly and efficiently by your service department. Thank you for this service and keep up the good work. The waiting area was pleasant. More

Fixed my problem.. Bob is always pleasant and helpful. Everyone is very kind and they take good care of my car! My car was under warranty and the t ordered new parts a Bob is always pleasant and helpful. Everyone is very kind and they take good care of my car! My car was under warranty and the t ordered new parts and now it is ok. More

In and out in the time frame given, Hospitality is A-one! This is my dealership, I have purchased 5 F-150 trucks. I get all my vehicles serviced here. The service department and sales staff are very helpf This is my dealership, I have purchased 5 F-150 trucks. I get all my vehicles serviced here. The service department and sales staff are very helpful, knowledgeable, and professional . More