Phil Long Ford of Denver

Very Professional! Bobbi Grieco was Great! She was very professional and met my needs. No cheesy sales tactics, just good business! Thank you for treating people like Bobbi Grieco was Great! She was very professional and met my needs. No cheesy sales tactics, just good business! Thank you for treating people like people, and not as an "UP". I highly recommend Bobbi and Phil Long Ford. More

Reasons why customes return! I purchased a used car recently from Phil Long, and by an oversight the jack tools were not in the vehicle wth the sale. I unfortuneatly picked up a I purchased a used car recently from Phil Long, and by an oversight the jack tools were not in the vehicle wth the sale. I unfortuneatly picked up a nail a couple of days ago and did not realize it had happend in my communite. When I did realize, the outside wall had some damage and I was told the tire couple not be repaired. I do have a tire warranty, but as this is an All wheel drive, I would need to replace all 4 wheels. I had just purchesed tickets to go out of town for the holiday and compouded by the fact I was not able to change the tire, I would need to pay for 3 to make the full set was not something I could manage immediately. I called my sales person to explain the situation and was quite frustrated. He told me that he was working on something to assist me, and when I returned the next day to drop off the rental and pick up my car, he told me that he had handled it. I was not sure what he meant so I asked.. and it turned out that he paid for the tires personally. I know this does not happen every day, but I was a life saver to me! I understand why something has always pulled my back to Phil Long Ford Denver. Their was a lady there yesterday who had purchased from the dealership in the past and was now bringing her daughter to purchase her first car.... I fully understand why! Thank you Randolph Warren-Sales Agent More

Juan Montoya was absolutely the best sales representative I have ever worked with. He was very professional and worked very quickly without any pressure to sale m was absolutely the best sales representative I have ever worked with. He was very professional and worked very quickly without any pressure to sale my daughter and I a car. If I decide to buy a Ford in the future I will definitely give Juan a call. Thank you Juan for your help and experience in buying my daughter's first car! Pam Grigsby More

Sincere effort Karri was exceptional in her diligence and efforts in getting our deal worked out. She was very sincere in working through some initial hiccups and go Karri was exceptional in her diligence and efforts in getting our deal worked out. She was very sincere in working through some initial hiccups and got us the best deal I could have hoped for! I am from the springs and had researched, priced and shopped several dealers until Karri made it happen for me. I would buy from her again without hesitation! More

Outstanding Karl K. is the one to go to. Best customer service ever at a dealership. Karl went out of his way to make sure we were satisfied. Karl K. is the one to go to. Best customer service ever at a dealership. Karl went out of his way to make sure we were satisfied. More

Great New Car Buying Experience. My husband and I were looking for a new car to replace our junker- something practical and affordable for us (since my husband is still in grad school My husband and I were looking for a new car to replace our junker- something practical and affordable for us (since my husband is still in grad school. Juan at Phil Long Ford did an amazing job from the very beginning. He took initiative to call and get us in there as soon as possible. When we got there he was very welcoming and very understanding of what we could afford. We weighed different options and were able to leave with a brand new Ford Escape that evening! We love the car and found the experience to be really straightforward and non-stressful! More

Warranty Cancellation Purchased a 2012 F150 in the end of February this year, they sold me a $2,795 warranty that I never used. Traded vehicle this weekend for a 2015 Yukon Purchased a 2012 F150 in the end of February this year, they sold me a $2,795 warranty that I never used. Traded vehicle this weekend for a 2015 Yukon Denali, they REFUSED to issue any refund on this warranty, which ALL other dealerships would have refunded. I filing a complaint with the BBB and NADA. More

Great Buying experience i wanted to express my gratitude to Bill Tevebaugh and the Phil Long Ford Team. My truck died and so i called Eric Romberg, who also works at Phil Lo i wanted to express my gratitude to Bill Tevebaugh and the Phil Long Ford Team. My truck died and so i called Eric Romberg, who also works at Phil Long and explained my situation to him. He talked to Bill and found the perfect vehicle within my financial reach. i really appreciate Bill's kindness and professionalism and he made a very bad day into a very good day. I will recommend Phil Long to anyone buying a car. Thanks again More

Great used car buying experience Phillip Long Ford of Denver had the used Ford Focus we wanted ready for us to test drive. Our sales manager, Jennifer Spiegle, was patient and very he Phillip Long Ford of Denver had the used Ford Focus we wanted ready for us to test drive. Our sales manager, Jennifer Spiegle, was patient and very helpful and informative. There was no pressure and once the decision to buy was made the paperwork was easily done. The finance person, Patrick Cronkhite, made the loan process relaxing and thorough. Jennifer then took the time to go over how to set and use all the "bells and whistles" on the car with us. This is our first used car buying experience. It was a good one. More

Purchase of used sedan Ray Gerbich was great to work with, first by showing us a group of vehicles within the price range we had given him. Also, other vehicles to consider Ray Gerbich was great to work with, first by showing us a group of vehicles within the price range we had given him. Also, other vehicles to consider as a comparison. We selected one from the first group and Ray worked out a price for us including the value allowed for our old car. We commend Ray for his knowledge about the vehicle we selected, professional handling of our transaction and personal consideration of our requests and questions. More