Phil Long Ford of Denver

By far the best new car bying experience ever. Out of several new cars we bought in the past, this experience was by far the best. Great service, great personalities, and great car. I am already pa Out of several new cars we bought in the past, this experience was by far the best. Great service, great personalities, and great car. I am already pallning my next car to be a ford. I hope to get it through the guys at Phil Long Ford of Denver. More

Very Well Taken Care Of Hands down best car buying experience ever!! Employees went above and beyond to find me the vehicle I wanted that fit my description, and my price ran Hands down best car buying experience ever!! Employees went above and beyond to find me the vehicle I wanted that fit my description, and my price range!!! More

Most ideal car buying experience From start to finish, this was a smooth and enjoyable car buying experience. Darren was never pushy or over-bearing. He searched for exactly what I wa From start to finish, this was a smooth and enjoyable car buying experience. Darren was never pushy or over-bearing. He searched for exactly what I was looking for, found a 2014 Ford Escape at another location and shipped it to Phil Long. He worked with me to understand all terms and options, explaining the benefits of leasing and buying to help me decide what's best for me. We worked through email to review payment plans. Upon deciding terms, I asked one final time for a price reduction which they approved with no fuss. Upon delivery he showed me all aspects of the car, sitting with me for 45 minutes to teach all functionality. I will certainly recommend this dealer to friends and family. More

great experience This was the best car buying experience I have ever had! From the salesman all the way to the end I will definitely be going back to Phil long in the This was the best car buying experience I have ever had! From the salesman all the way to the end I will definitely be going back to Phil long in the future! Also my salesman was the best I have ever had! More

The new car purchase, and salespersons great job of helping I am very impressed with this dealership and the friendly staff that I felt with in the purchase of my new ford car. The salesman was very helpful to I am very impressed with this dealership and the friendly staff that I felt with in the purchase of my new ford car. The salesman was very helpful tok lots of time with me and I feel he got me the best deal possible. I will be happy to tell my others about this and will be back to do buying in the future. I am very happy with the ford car. And will continue to drive them. More

Purchase of a 2014 raptor svt Phil Long ford took some of the stress of purchasing a vehicle away, they were friendly, helpful and easy to deal with. Any questions or concerns were Phil Long ford took some of the stress of purchasing a vehicle away, they were friendly, helpful and easy to deal with. Any questions or concerns were quickly addressed and taken care of professionally. More

Phil Long Rocks Quite impressed with this dealership. The internet sales manager, Crystal Fuller, brings her "A" game to work. If there's an easier way to buy a new t Quite impressed with this dealership. The internet sales manager, Crystal Fuller, brings her "A" game to work. If there's an easier way to buy a new truck, I don't know what it would be. I live in Albuquerque and found the truck I was looking for over the internet. Problem was the truck was in Denver. Actually, it was still at the factory and hadn't shipped yet. Crystal, tracked the sale of a duplicate truck already in Denver, and when the sale fell through, I had the truck on my doorstep the next morning!! Delivered from Denver! Exactly the same truck, brand new, delivered over 300 miles in less than a day. I have to thank Phil Long Ford and Crystal Fuller for making it so easy to get my new truck. More

Happy Consumer Crystal Fuller was great at guiding my search over the internet to finding the used 2012 F-150 with all the options I'd been searching for. Phil Long Crystal Fuller was great at guiding my search over the internet to finding the used 2012 F-150 with all the options I'd been searching for. Phil Long Ford had a large inventory of used F-150's and the ability to look online at vehicle history and original sticker made finding the truck with the options I desired easier. Bill Tevebaugh at Phil Long Ford was knowledgeable and friendly, the negotiation and paperwork process went quick and was painless. I would highly recommend Phil Long Ford for any one looking to purchase a Ford Truck. More

Horrible service department Poor quality all around. This is an overdue review of Phil Long Sales and Service departments. I purchased a new 2013 Ford Escape from Andy Olson. The buying experience was ve This is an overdue review of Phil Long Sales and Service departments. I purchased a new 2013 Ford Escape from Andy Olson. The buying experience was very good, he was friendly and helpful. They welcomed us to Phil Long with a New Car Owner dinner at the dealership which was very nice. That’s where the positive experience ends. I took the car in for service right after I bought it. Bad switch, Dwayne C. was the service writer. I ask him to look at the radio head while it was in due to a rattle we were hearing. When I picked the car up he stated they had wrapped it with felt tape. The rattle was still there so I took it apart myself and they did nothing. He basically lied to me. I fixed it myself. They offer you a booklet with your new car to get free oil changes so for the first oil change I went to the Quick Lane thereto get the oil changed. I noticed my vehicle was being driven down the main service bay with the hood up, the mechanic sprayed water on the engine then closed the hood and delivered the car to me. When I got in my brand new vehicle there was a grease stain on the drivers floor mat. I took it home and was cleaning the grease stain and noticed a pool or oil on my garage floor. After removing parts I found the cause to be the mechanic had spilled oil all over the rear area of the engine! Thanks for telling me, NOT! His feeble attempt to rinse it off did nothing except endanger himself, others and my vehicle by driving it with the hood up. I spoke to the service manager Steve G. about all of this and was promised that they would take care of the vehicle. NOPE! Lesson learned and this review to warn others about the substandard work of the service staff there. I am going to get the service work done now at Lakewood Fordland. Just spoke to the service manager there and hopefully will have a better experience. More

Great experience WE bought a 2011 F350 from Lagare Willams from Phil Long Ford in Littleton Colorado. Lagare worked hard to find us just what we were looking for and a WE bought a 2011 F350 from Lagare Willams from Phil Long Ford in Littleton Colorado. Lagare worked hard to find us just what we were looking for and at the price we wanted. I would buy another car or truck from Lagare and Phil Long anytime. More