Phil Long Hyundai of Motor City

Excellent service and very friendly. We were pleasantly surprised by what they could offer us. We were pleasantly surprised by what they could offer us. More

Good costumer service, Service was done in timely manner awesome customer well done looking forward forward my next service. awesome customer well done looking forward forward my next service. More

They got me in quickly, communicated the issue, and completed the work, on time, as promised. completed the work, on time, as promised. More

Put together a great deal for us. They were super helpful and easy to work with. They were super helpful and easy to work with. More

easy purchase and always answered any question i had i've leased two vehicles from them and it was always so easy leased two vehicles from them and it was always so easy More

Came in and saw 3 cars. All 3 cars were dirty with 2 of the 3 being extracted dirty. We bought the less dirty one with the best body and asked for it to be cleaned. There wa All 3 cars were dirty with 2 of the 3 being extracted dirty. We bought the less dirty one with the best body and asked for it to be cleaned. There was beach sand all throughout the car, large dust bunnies in the vents, stains on the roof, dead moths in the center console. They said they’d clean it. 6 plus hours later we were signing papers and they said they’d had a cleaner in it the entire time. We funky get the car and they didn’t even try. Everything was still there from the sand to the dead moths. But at this point by 2 kids were tired and hungry. It was pass 3pm and we had been there since 9am. Then on our way home I noticed they charged us for a warranty package we hadn’t wanted and had to return to get that resorted out. More

An entire dealership full of snakes. Josiah Richardson and Zachary Wessler sold me a Certified Pre-Owned Palisade on 05/17/25. The windshield was cracked and I was assured by both Josiah Josiah Richardson and Zachary Wessler sold me a Certified Pre-Owned Palisade on 05/17/25. The windshield was cracked and I was assured by both Josiah and Zach that the windshield would be fixed. It wasn't. When I picked up the vehicle the windshield is still cracked ad the dealership refuses to do anything to fix it. They claim that they "filled" the cracked on the outside to prevent it from spreading further however they will not fix the entirely still visible crack on the inside. They basically threw a bandaid on instead of replacing the windshield because the car was already sold, they're cheap, and this whole dealership is a den of snakes. Josiah has been zero help since completing the purchase. I spoke with Christopher Sandy and Kevin Thomas about the issue. Chris was rude and no help at all. Kevin said, "well is there a number we can just write you a check to replace the windshield at a later time." After that comment, just take accountability and replace the windshield now. Called Luis Cremidis and left a voicemail because he's the sales manager. Luis never even bothered to return my call. Chad Turner the pre-owned sales manager is always unavailable and when he is at the dealership refuses to talk on the phone. Chad signed off on the "fill" of the windshield and decided that leaving the windshield cracked was perfectly acceptable. After completing the purchase my experience with this dealership and majority of its staff has been unacceptable and unprofessional. They sold us a vehicle with a cracked windshield with the assurance it would be fixed and now refuse to fix it. More

2nd time buying from Phil Long Hyundai and working with Cherry Boyd. Both times were a great experience. She is sweet, fun, and easy to work with!! Cherry Boyd. Both times were a great experience. She is sweet, fun, and easy to work with!! More

It’s mid they barely talk to you. They never get back to you as soon as you text their number They never get back to you as soon as you text their number More

I brought my carbon for its first oil change since I bought it in October. Tree hey messed up with the oil filter canister and all the oil leaked out of my car bought it in October. Tree hey messed up with the oil filter canister and all the oil leaked out of my car More