Phil Long Hyundai of Motor City

The dealer was late and messed up the contract. No one in the store could explain the rental agreement including the dealer and the finance manager. The Hyundai tech expert knew his stuff and expla No one in the store could explain the rental agreement including the dealer and the finance manager. The Hyundai tech expert knew his stuff and explained things well. The blue link setup was clunky and difficult to setup. It would have been much better experience with emails and on my own computer at home instead of on a phone at the dealer. More

Great customer service, prices and cars. They helped me to get my new Hyundai tuckson the same day. They helped me to get my new Hyundai tuckson the same day. More

Much better now that service is in their new home. I have not had many positive experiences before this one. Always I had had extended wait periods. This time I was gold 2-3 hours and my car was I have not had many positive experiences before this one. Always I had had extended wait periods. This time I was gold 2-3 hours and my car was done in 1hour 55 minutes. Amazing. Things went much better! More

I am a very experienced old car guy and the level of service from my sales lady Julianna and Finance Department along with Delivery Team was nothing shot of excellent!! Thank you all for a great experie service from my sales lady Julianna and Finance Department along with Delivery Team was nothing shot of excellent!! Thank you all for a great experience!! I will definitely send anyone I know in the market for a vehicle your way!! Thank again, Ed D. More

The advisors really care about your vehicle. They protect it with the utmost care. Everytime I have a service done it is done right the first time and concluded fairly quick. That's why I go to They protect it with the utmost care. Everytime I have a service done it is done right the first time and concluded fairly quick. That's why I go to Phil Long for 95% of my service needs on my vehicle. More

Efficient, reliable, on time, truthful, professional, warm, inviting, what they say is what they do. warm, inviting, what they say is what they do. More

Everything about this service order was great. I had no problem making an appointment, my advisor, Charlie Patton was very friendly and answered all my questions and I felt very comfortable that I had no problem making an appointment, my advisor, Charlie Patton was very friendly and answered all my questions and I felt very comfortable that my car was serviced properly. I am a happy customer and, believe me, I am very particular More

My experience was great! Jessi, My salesman was incredible. He was knowledgeable, professional, respectful, and easy-going. Very easy to work with. We met Chris toward the Jessi, My salesman was incredible. He was knowledgeable, professional, respectful, and easy-going. Very easy to work with. We met Chris toward the end of the transaction and I describe him in the same way. Very personable and professional. More

We live in Pueblo, Colorado and chose Phil Long based ab BBC and it's community reputation. We were impressed with their sales team and purchased a vehicle BBC and it's community reputation. We were impressed with their sales team and purchased a vehicle More

I went in on Monday 3/10 at 2pm for an alignment, wasn’t greeted and stood by the sliding door waiting to be acknowledged. Felipe wasn’t there, so another male advisor checked me in like I was a burden. He greeted and stood by the sliding door waiting to be acknowledged. Felipe wasn’t there, so another male advisor checked me in like I was a burden. He stated multipoint inspection would be included, and I requested if they could add a little bit of antifreeze because mine is at the low line. When it was time to pay, Felipe showed the alignment sheets and vehicle service history sheets. I asked if I could have the vehicle service history for record. He said no. Multipoint inspection sheets weren’t attached to the invoice, so I’m not sure if they even performed one. Car wasn’t vacuumed or washed. The self serve expresso machine was a nice complimentary, but snacks weren’t not available. More