Phil Long Hyundai of Motor City

My experience has always been more than I could ask for! I work with Chad every time I buy a car and not once have I been disappointed. He makes the process very easy for me and my family. Thanks again! I work with Chad every time I buy a car and not once have I been disappointed. He makes the process very easy for me and my family. Thanks again! More

We were looking to sell our family's old Toyota mini-van and we were able to send photos for them to look at before driving down to the dealership. Once we arrived at the dealership we were offered water an and we were able to send photos for them to look at before driving down to the dealership. Once we arrived at the dealership we were offered water and snacks while they appraised the vehicle. Once that was done they gave us a good offer on the vehicle and were very upfront on why they quoted us what they did. We were pleased with what they offered us for an older vehicle! The GM Steve and our sales person Dillion were very helpful and easy to work with! More

If I could give this dealership and the person I worked with a negative stars I would. I went to look at a car test drove it and we were working on the numbers. I was being told we're still working on it f with a negative stars I would. I went to look at a car test drove it and we were working on the numbers. I was being told we're still working on it for over a hour and a half. My mom was with me and we were both starving so we told them call when you have the numbers and we will be right back about another hour later I got a text saying we got it to 10.00 more than I wanted. So I said we are headed back within 10 min we were back walk in and sit down and he tells me that the car was sold. The sales man was kinda rude and making rude comments but this car was worth staying. He then tried to put me in something I didn't want and keept telling me this is what you are going to get because of the market. We ended up leaving and going to another dealership which I was able to find something and was talked to like a human being. I DO NOT RECOMEND THIS DEALERSHIP OR THE SALES PEARSON that I worked with. Please be cautious and if his name is Kevin RUN! More

I used this dealership to buy a 2022 vehicle. I was not only lied to but disrespected because I was a woman. I will never buy nor recommend anyone visit this dealership. My experience still haunt I was not only lied to but disrespected because I was a woman. I will never buy nor recommend anyone visit this dealership. My experience still haunts me knowing there are people in this world who could act in such a way . More

Phil Long Hyundai charges a mark-up on vehicles instead of just selling for MSRP. There are Hyundai dealers out there that don't do this...spend some time to find one. If you need a starting point, the of just selling for MSRP. There are Hyundai dealers out there that don't do this...spend some time to find one. If you need a starting point, the dealer in Farmington, NM has a policy to not charge more than sticker. They also don't add any loophole services (tinting, clear bra, etc.) to artificially jack up the price. Work with dealers that don't try to take advantage of the chip shortage. They have principles and stick to them, which should be rewarded. More

We just bought a Hyundai 2022 Santa Fe Limited. Our salesman Dillon Crommelin was AMAZING and found exactly the color set up exterior/interior we wanted and got really great trade in on our Grand Chero salesman Dillon Crommelin was AMAZING and found exactly the color set up exterior/interior we wanted and got really great trade in on our Grand Cherokee. Anyone looking should ask for him, you won't be disappointed. More

Awful service department. I literally had to walk in to make an appointment after 10 plus phone calls and at least 5 voicemails that were never returned for a warranty repair. The part was ordered in Augus make an appointment after 10 plus phone calls and at least 5 voicemails that were never returned for a warranty repair. The part was ordered in August. My appointment wasn't until October and I dropped the vehicle off an hour before my appt time of 145. This repair was estimates to take 1 hour. Service rep texted at 4 saying that they were behind and wanted to keep the vehicle till the next day. I told her I would just pick the vehicle up instead. She obviously didn't communicate that to the technician. Get there and they have my car torn apart and it will be 30 minutes. Over an hour later the car still wasn't done. No apology. No service recovery. Poor communication. I had a great buying experience but their service department is the reason will never return to purchase or for service. More

Sad to see that the dealership is playing into the “shortages” by charging a $5000 surcharge over MSRP. I guess they think that cars are worth bidding up like houses. This behavior will only persist “shortages” by charging a $5000 surcharge over MSRP. I guess they think that cars are worth bidding up like houses. This behavior will only persist if consumers let it. More