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Phil Long Hyundai of Motor City - Service Center

Colorado Springs, CO

4.3
243 Reviews

243 Reviews of Phil Long Hyundai of Motor City - Service Center

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July 28, 2025

The staff were friendly and the service was thorough and efficient. Would recommend to friends More

by ASYASTILES
Recommend Dealer
Yes
Employees Worked With
James
July 24, 2025

To start w a fixed cost diagnosis $215 to determine an a small identifiable problem was not a good beginning. Needless to say the problem was quickly repaired plus the diagnosis cost for a hefty bill. I More

by KBUTLER00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Two people in the Service department
Jul 25, 2025 -

Phil Long Hyundai of Motor City responded

We take your feedback to heart! We will be happy to offer you a free diagnosis on further work if you have other items you would like to have inspected! (Just show this response to anyone on our service team)! We appreciate your business and your kind words about our new dealership waiting lounge! Thank you.

July 24, 2025

Great experience,my sales person was awsome,Katie was very good and took good care of us. More

by CHOPS5934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy Wardell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for taking the time to leave such a wonderful review. We're truly grateful for your kind words. Feedback like yours reminds us why we love what we do. Thank you for trusting us! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 20, 2025

Best dealership on the planet, and I will never buy another car anywhere else in the future. I'll even help to make a commercial and star in it just to help promote Steve and his phenomenal organizatio More

by JENNIFERMICHELEWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Krohn
Jul 22, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the 5-Star review! We appreciate hearing about the exceptional experience you had with our team, and especially Steve Krohn! We will make sure to pass along the kind words! Thank you again! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 20, 2025

Good CSR skills, pays attention to details and the requests and needs of the customer. More

by SYLVIABJ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Berner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations on the new vehicle! Thank you for the 5-star review! We're so glad to hear that you had a great car-buying experience with our team! Enjoy your new vehicle, and please don't hesitate to reach out if you need anything! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 18, 2025

Awesome team, courtesy beyond anything I’ve experienced before…Amazing. From Sales to Finance, the process was great. We’ve leasing cars since 2007 and by far this experience beats the previous ones. Tha More

by HANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Sandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hambelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene McFarland Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations! We're so grateful for your 5-star review. It means a lot to have your continued support! Thank you for trusting our team again. We're always here to help with anything you need now or down the road. Thank you! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 17, 2025

Get everything in writing because this dealership will try to screw you every way possible More

by seana_malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cisco Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
ALEC CAIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Phil Long Hyundai of Motor City responded

We are sorry for the experience you had in our dealership. We will work with our team members involved and review their work. Thank you.

July 16, 2025

This is our second car from the dealership thank you very much I will continue to buy there again if the good Lord’s willing More

by ROSEINCOLORADO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherry Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizette Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Berner
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEC CAIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heaven Ahmay
Jul 18, 2025 -

Phil Long Hyundai of Motor City responded

Congratulations! We're so grateful for your 5-star review. It means a lot to have your continued support! Thank you for trusting out team again. We're always here to help with anything you need now or down the road. Thank you! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 15, 2025

Deal changed don’t like it felt lied to about what I was presented and ended up buying won’t buy again from you More

by STEVONC7391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydni Kloczkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
ALEC CAIN
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

James Marshall did an excellent job keeping me informed on my scheduled service. The description of the two serviced were informative. The services were executed in a timely manner. Thanks More

by TRENTSTWRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Marshall service department.
Jul 17, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the review! We're glad to hear you felt informed throughout your service visit. Keeping our customers up to date is important to us-we appreciate your feedback. #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

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