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Phil Wright Autoplex

Russellville, AR

4.7
1,830 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,830 reviews

August 18, 2018

Oil change Very good to explain every thing, cold waiting room, good refreshments, mechanic left grease smudges on glove box area, would have had them clean this More

by steph r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t notice names
Aug 20, 2018 -

Phil Wright Autoplex responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The Phil Wright Autoplex Team

August 16, 2018

Quick The service department provide very good and very quick service. Waiting room is nicely furnished with complimentary coffe and sodas for customers, sa More

by RMRPOTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Phil Wright Autoplex Team

August 15, 2018

I’m telling you I felt like I was part of the family! My sales person was easy to work with, straight up on everything. He gained my confidence in the first 10 minutes with him. Absolutely no pressure, it More

by BRAD.KELLY02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Aug 16, 2018 -

Phil Wright Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Phil Wright Autoplex Team

August 14, 2018

Great job Everyone is always nice and professional and do a great job, thank you very much for all your hard work. Being single it’s always nice to know that More

by terrytully42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Wells
Aug 15, 2018 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

August 12, 2018

Respect and appreciation Everyone was very nice. I was treated like I was appreciated! Salesman(Russell Wade) was good, not pushy but very helpful. I do look forward to dealin More

by JIMJER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember the man's name that did the paperwork, also very efficient and courteous.
Aug 13, 2018 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Phil Wright Autoplex Team

August 10, 2018

Amazing service and experience! From the moment I walked in the door, I was treated special! Everyone was super nice and ready to help. Exceeded my expectation of when my car would More

by slh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : everyone in the service department
Aug 13, 2018 -

Phil Wright Autoplex responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

August 10, 2018

Still there and showing kindness One of our trucks broke down near Russellville, and I had it towed to the nearest Chevy dealer which happened to be Phil Wright in Russellville. I was More

by TGREEN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne Caldwell
Aug 13, 2018 -

Phil Wright Autoplex responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Phil Wright! If there is anything else we can do for you, please feel free to give us a call.

August 09, 2018

Excellent service!! Came in with pre-approval, told them the max I was allowed and the range I wanted the payment to be and went smoother than any car deal I've ever had! More

by MICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake "Buster" Bustard
Aug 09, 2018 -

Phil Wright Autoplex responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Phil Wright Autoplex Team

August 09, 2018

Great service advisor Went to dealership for potential brake problem during a camping trip. Service adviser was very helpful and everything checked out ok. They recommend More

by GORDONDMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Adviser
Aug 09, 2018 -

Phil Wright Autoplex responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Phil Wright Autoplex Team

August 09, 2018

AWESOME EXPERIENCE From salesmen to management to financing nothing but awesome. Hats off to Keith Holbrook , Adam , an Bobby Wells. Thanks to all for making Gracies day More

by STANGMOM25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam , Daniel Lemus , Keith Holbrook , Bobby Wells
Aug 09, 2018 -

Phil Wright Autoplex responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Phil Wright Autoplex Team

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