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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,639 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,639 reviews

March 10, 2024

Very good experience. The service manager was helpful in getting my issues resolved. I’ll be back. More

by EGRAY011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Phil Wright Autoplex responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Phil Wright Autoplex and we look forward to your continued business! Sincerely, The Phil Wright Autoplex Team

Helpful
March 07, 2024

Got in fast keep ip to date on warranty what needs fixed and got it fixed fasy More

by ROBERTKS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
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Mar 08, 2024 -

Phil Wright Autoplex responded

Thank you for the kind words, Robert. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Phil Wright Autoplex, we value our customers and we look forward to seeing you down the road. Sincerely, The Phil Wright Autoplex Team

Helpful
March 05, 2024

JD was an excellent salesman. He was knowledgeable about every car we looked at and had the patience of a saint with my many questions. I LOVE my new car! It has everything I want More

by elizabethcousar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Phil Wright Autoplex responded

Thank you for leaving us this review, Elizabeth. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Phil Wright Autoplex Team

Helpful
March 01, 2024

Trading cars was easy. Creed respected my wish to keep my payment about the same as with my Blazer. He made me feel comfortable buying a preowned vehicle, and I am happy wi More

by JACQUELINE.K.DUVALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Chronister
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Mar 04, 2024 -

Phil Wright Autoplex responded

Hello Jacqueline, and thank you for your kind words! Creed is a great asset and we are glad to hear he provided an excellent experience for you. Sincerely, The Phil Wright Autoplex Team

Helpful
February 27, 2024

What Others Say Your staff is wonderful! Everyone we dealt with was great !! Will use again and brag on what wonderful service and advice we got ! More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit
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Feb 29, 2024 -

Phil Wright Autoplex responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Phil Wright Autoplex Team

Helpful
February 25, 2024

Your staff is wonderful! Everyone we dealt with was great !! Will use again and brag on what wonderful service and advice we got ! Joe Alexander is the bomb ! He went that More

by ROBINCOSEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Alexander.
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Feb 28, 2024 -

Phil Wright Autoplex responded

Robin, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

Helpful
February 24, 2024

Very quick response to my on line and email questions. Also quick and easy for paper work. More

by kenkimduncan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Phil Wright Autoplex responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Phil Wright Autoplex Team

Helpful
February 24, 2024

Fast efficient service with friendly people at a fair price for the quality that was provided More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 27, 2024 -

Phil Wright Autoplex responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Phil Wright Autoplex Team

Helpful
February 23, 2024

Very nice and helpful! The lounge and restroom were very clean.. I had been to the dealership in Paris, which was awful. Will definitely go back to Russellville for my ne More

by BGCOLLUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 26, 2024 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Phil Wright Autoplex Team

Helpful
February 20, 2024

John James was best salesman! Award that gentleman! Phil wright was great to buy from! More

by jholt772
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Phil Wright Autoplex responded

We loved reading this review! Happy customers are our aim, and it appears John really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Phil Wright Autoplex Team

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