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Phil Wright Autoplex

Russellville, AR

4.7
1,841 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,841 reviews

June 13, 2021

Service dept is great the online sales suck and turned me away from buying ...she needs to learn some manners and respect.I wonder how her sales record is.I love Phil Wright dealership. More

by AARONCBJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

This was a very good buying experience. I hate trading cars, but Mr. Jones did a great job making me feel comfortable and making it easy to do. More

by JRWILSON1466
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

June 08, 2021

Nice people, up front pricing. No games and when I got there the deal was exactly as stated. It was the truck I ask for and it was clean and full of gas. More

by WENDELLWEEKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 11, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Phil Wright Autoplex Team

June 05, 2021

Told me that I would have to pay $750 to get what was wrong with my truck fixed which should have been under warranty but they decided that it was not because of an “impact mark” that caused the said dam More

by joshuacanada21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chauntisy Ayers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook, Zack Saxon
Jun 17, 2021 -

Phil Wright Autoplex responded

That is not the kind of experience we seek to provide, Joshua. Please call us when you can so we can address this together. Sincerely, The Phil Wright Autoplex Team

Jun 18, 2021 -

joshuacanada21 responded

I tried calling and was put on hold for 10 minutes and then was hung up on. I’d rather drive to the next closest dealership for my service rather than the one closest to me (less than 2 miles away).

June 04, 2021

Blake and Patrick made everything super easy for my wife and I to purchase our first brand new vehicle! Blake did a great job getting me different quotes on multiple different vehicles until we were able to More

by TYLERSCHUMACHER15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Jun 08, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

June 03, 2021

I have had my car serviced here and they’ve made repairs on my Corvette very upfront and explained the service even taken pictures of issues very satisfied with the service department. More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy P
Jun 08, 2021 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

May 30, 2021

Easy transaction with Vernon😊 Thanks for a great 1st experience at Phil Wright! Look forward to working with you guys again! Would highly recommend you all! More

by JEFFREY.STOWERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Jun 04, 2021 -

Phil Wright Autoplex responded

Thank you for your great review, Jeffrey! We're glad to have Vernon on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

May 29, 2021

We had such a great experience at Phil Wright! It was such a fast and painless process! Zack did a fantastic job helping us out and answering any questions that we had. We will most definitely be using t More

by MAKAYLA.WYLLIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Saxon
Jun 04, 2021 -

Phil Wright Autoplex responded

Makayla, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

May 29, 2021

Phil Wright Autoplex was so very helpful with my recent experience. All staff was extremely pleasant and attentive to what I needed. Highly recommend Phill Wright Autoplex! More

by straitmusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creed Chronister
Jun 04, 2021 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

May 25, 2021

Wonderful service! Zack got us in a new Tahoe in just a few hours, and got us an excellent deal on our trade. We will definitely stay loyal to our friends at Phil Wright. More

by COURTNEYDANMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Saxon
Jun 17, 2021 -

Phil Wright Autoplex responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Zack was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Phil Wright Autoplex Team

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