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Phil Wright Autoplex - Service Center

Russellville, AR

4.4
828 Reviews

828 Reviews of Phil Wright Autoplex - Service Center

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September 22, 2025

They did a great job in a timely manner. Can’t complain at all. Out of words More

by derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

It was great. The staff was friendly and helpful. The most annoying part is requiring a 15 word response to write a review. More

by jtabor615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Delartment
Sep 19, 2025 -

Phil Wright Autoplex responded

We're glad to hear you found our staff friendly and helpful. We appreciate your feedback about the review process and have noted it. Safe travels from Phil Wright Autoplex.

September 12, 2025

Phil Wright crew is the best in the business! We had a warranty issue and they are going above and beyond to fix it as quick as possible. I recommend them to anyone for sales or work. Thankful to More

by landon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Wright, Craig Henson
Sep 12, 2025 -

Phil Wright Autoplex responded

Thank you for recommending Phil Wright Autoplex. We're grateful that you're pleased with our service. Wishing you all the best.

September 11, 2025

This was to replace a faulty part. Handled very professionally with minimal inconvenience to myself. The service department is always so professional More

by jaw0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Sep 11, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your positive experience with our service department. We're glad the part replacement went smoothly at Phil Wright Autoplex.

September 07, 2025

I took my pickup in for an oil change and tire rotation and it was ready in just a little bit The staff was friendly and helpful More

by HARMRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex. We're glad our team could help with your oil change and tire rotation. Wishing you safe travels ahead.

August 29, 2025

I was told service would be done same day. I had to call late afternoon to find out it would not be done until the next day. More

by MJSRES2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 30, 2025 -

Phil Wright Autoplex responded

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you about the communication you received from our Service Team regarding an update for repairs. Whenever you can, please reach out to me directly so we may discuss this further. I look forward to hearing from you. Adam Stoffle, General Sales Manager (479) 968-1555 ; astoffle@philwrightautoplex.com

August 25, 2025

As always great service . front desk help me with the appt very next day diagnosed More

by DEJDISPATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service desk
Aug 25, 2025 -

Phil Wright Autoplex responded

Thank you for your feedback. We appreciate it!

August 20, 2025

My radio was messed up so they replaced it with a new one and so far it is working great and hopefully it will continue to More

by HARMRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service team
August 16, 2025

Spent over $1900 and still have the motor icon on my dash. That was the reason we took the car in. As long as that icon is showing, the remote start will not work. More

by CVHURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service dept
Aug 17, 2025 -

Phil Wright Autoplex responded

We appreciate your review. Please reach out to us at Phil Wright Autoplex so we can assist with the motor icon issue and your remote start concern.

August 11, 2025

Oil change that I booked took an hour and a half. I booked the appointment in advance and they left me waiting as well as many others in the waiting room. On previous visits I was told if I wanted to More

by ZWADE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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