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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
807 Reviews

807 Reviews of Phil Wright Autoplex - Service Center

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April 20, 2022

Good communication, when they found some other things that needed to be addressed they called before doing any extra work. They had timely service. More

by MECHRUS70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service desk
Apr 22, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

April 19, 2022

Went by to set up an appointment for having a recall on an airbag done. They service said they could do it right then and it would take 30 minutes or so. They got it done in a little less time and had us More

by CTMCMANUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 21, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

April 14, 2022

I always take my cars there for service. They are always very professional and courteous. More

by tammy.bryson68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dealt with Dwayne this time. He is always so nice and helpful.
Apr 18, 2022 -

Phil Wright Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Phil Wright Autoplex Team

April 13, 2022

I have been dealing with this Dealership for over 30 years and I have NEVER been disappointed with the Management, Sales or follow up Service. It is the best I have encountered in my 84 years of life. More

by bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in Service Department
Apr 18, 2022 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

April 08, 2022

I had a dealer recall repair and from scheduling to making the needed repairs my experience was great. More

by GAREYNOLDS51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 11, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

April 06, 2022

i found it easy to get in for service, they were willing to shuttle me back to work, and it was easy to complete the service call. They are all very nice and friendly. More

by JACQUELINE.K.DUVALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, service manager
Apr 08, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

April 01, 2022

Replaced transmission in my 2018 GMC. Got me in and out in a very timely manner More

by BASSINPUP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 04, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

March 31, 2022

Excellent customer service, everyone was courteous and helpful. They respected my time and provided shuttle service to my work, and back to the dealership. More

by JACQUELINE.K.DUVALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 01, 2022 -

Phil Wright Autoplex responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

March 31, 2022

The service was great and very fast! The area to wait on our vehicle was very clean and comfortable. More

by GELISE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 01, 2022 -

Phil Wright Autoplex responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Phil Wright Autoplex Team

March 29, 2022

Quality is quality, speed is not quality. Thorough inspection and quality service is always better. More

by JOHNNYBUCHER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Saxon
Mar 31, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

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