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Phil Wright Autoplex - Service Center

Russellville, AR

4.4
819 Reviews

819 Reviews of Phil Wright Autoplex - Service Center

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January 07, 2022

My truck had a problem, I took it, they charged me dearly and I continued with the same problem More

by OLIVIA Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Meacanic manager
January 04, 2022

Always courteous, professional, and efficient. The staff is friendly and always willing to listen and help. More

by ANNIEUP68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 06, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

January 01, 2022

Had a fuel gauge quit working. Called them on New Years Eve, they said bring it down and fixed it right away at no charge. My vehicle is not still under warranty. I was thrilled to be able to get it in on More

by BIRDCODY35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
Jan 04, 2022 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

December 31, 2021

They are awesome. Took a while to get my car however, they did let me have a loaner to drive while we waited on parts to come in the next morning. They had her ready first thing. More

by GINGER.CLANCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept forgot her name
Jan 03, 2022 -

Phil Wright Autoplex responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team

December 29, 2021

Very professional and did not hesitate to help me out Very professional and did not hesitate to help me out with my questions and concerns More

by JMROLLANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Saxon
Dec 30, 2021 -

Phil Wright Autoplex responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, The Phil Wright Autoplex Team

December 29, 2021

Prompt service and pleasant staff. Rescheduled appointment without any issues. Will continue to use them for service on my Acadia More

by JOSEPH519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

December 27, 2021

They fix all problems they find on my vechile and let me know if there a major problem with it that need taking of. The service department is really nice and friendly staff More

by DEONSMITH74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
Dec 29, 2021 -

Phil Wright Autoplex responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, The Phil Wright Autoplex Team

December 24, 2021

I brought my 2018 GMC Terrain in for a oil change and it was done very quick. Everyone I talked with was professional and polite. More

by BENSPAINHOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Phil Wright Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Phil Wright Autoplex Team

December 22, 2021

Wonderful staff. Answered all of my questions. Waiting area was comfortable. The whole process was easy. Thanks for patching my flat tire and putting it on the truck and putting the spare back in its spot More

by MCHENAULTFREEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 23, 2021 -

Phil Wright Autoplex responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Phil Wright Autoplex Team

December 17, 2021

service was good had no issues, problem with the air conditioner was fixed. but seems to me a condenser should last longer than three years. More

by KIMW0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Dec 20, 2021 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

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