Phil Wright Autoplex - Service Center

…Rosendo was my salesman and I had to seek out the finance man, the sales manager. The maintenance man and another man came to my home to show me how to work this car. Thank finance man, the sales manager. The maintenance man and another man came to my home to show me how to work this car. Thank More

Inconsistent and shoddy work. Smart aleck cashier . The service dept intake lady is nice and does her job well but I dislike dealing with the lady cashier once I pick up my car...she is just not pleasant i service dept intake lady is nice and does her job well but I dislike dealing with the lady cashier once I pick up my car...she is just not pleasant in my experiences with her. More

I don't feel this service center is consistent. Six hour wait for oil change one visit and next visit just over an hour wait. Also asked for tire to b fixed..this car has barely 30k miles on it so the tires wait for oil change one visit and next visit just over an hour wait. Also asked for tire to b fixed..this car has barely 30k miles on it so the tires shouldn't b bad as they barely have 30k miles on them. Anyways they said tire was fine and I woke up to a flat this morning so I don't really recommend this service center More

I say "yes" to the recommendation, but reluctantly. The price's are good, and the service is reasonably prompt, but I scheduled a tire rotation and a download related to a recall for my Chevy Bolt. The ser price's are good, and the service is reasonably prompt, but I scheduled a tire rotation and a download related to a recall for my Chevy Bolt. The service manager insisted there was not a current recall. He checked the computer info, but never called Chevrolet. They did the tire rotation, but not the download. I called Chevrolet when I got home. They insisted the download was needed. I asked them to fax the instructions to Phil Wright. I have not received another call regarding the download. I am confused about what to do next. More

Quick, easy and very thorough. Very friend customer first answered all questions. Would go back again answered all questions. Would go back again More

After driving a Ford since 2003 I finally purchased a Buick again in February, 2021. Had to take it in yesterday (11-01-21) to have a tire checked out. I had been spoiled by the service I had received Buick again in February, 2021. Had to take it in yesterday (11-01-21) to have a tire checked out. I had been spoiled by the service I had received from Ford and wondering how the service from Phil Wright Autoplex would compare. I was soooooooooo pleased with their service department and their employees! They put my mind at ease and made me feel very comfortable about any other service I might need in the future! More

Service was prompt and efficient. Service people were friendly and helpful. Quiet and clean waiting area. friendly and helpful. Quiet and clean waiting area. More

Great service. They had my truck in and out for service quickly and address the issue with my brakes and ordered the parts that need replaced. quickly and address the issue with my brakes and ordered the parts that need replaced. More

Takes a while to get in the shop but it’s always worth the wait cause they take care of any concerns, also check for recalls and replace parts that are covered under Chevrolet warranties without you askin the wait cause they take care of any concerns, also check for recalls and replace parts that are covered under Chevrolet warranties without you asking. More

Got me in very quickly and found the problem known by GM. No charges for the repair. Thanks. No charges for the repair. Thanks. More