Phil Wright Autoplex - Service Center
Russellville, AR
828 Reviews of Phil Wright Autoplex - Service Center
Phil Wright is all about the customer and making the experience very comfortable. I couldn’t ask for a better dealer. They really pride themselves in providing customer service. experience very comfortable. I couldn’t ask for a better dealer. They really pride themselves in providing customer service. More
All went well. Items taken care of that were requested and service people polite.i di not gave anything else to say. Only thing I do not like is this! and service people polite.i di not gave anything else to say. Only thing I do not like is this! More
Sales side was wonderful. Jury is out on parts department and service, parts were in for several days, but no one knew till I stopped by to check. Then a 2 hour install turned into 2 days. And when I got it and service, parts were in for several days, but no one knew till I stopped by to check. Then a 2 hour install turned into 2 days. And when I got it home, I had to make adjustments to get it to lock! So I'm not too sure about service, Nobody even took the time to show me how the product works. More
Service was great as always and Tristen knows his stuff. GM handled the road side assistance and we were back on the road by mid afternoon. Same boring first class service from Phil Wright. GM handled the road side assistance and we were back on the road by mid afternoon. Same boring first class service from Phil Wright. More
Was satisfied with the service I brought the truck in for originally but I wasn’t satisfied with the service when I asked them to check my transmission because it was shifting very abnormal and they said it originally but I wasn’t satisfied with the service when I asked them to check my transmission because it was shifting very abnormal and they said it was working fine More
Everything was great... No delays and all was handled just as was explained..job well done! Can say that the experience was spot on... fantastic! just as was explained..job well done! Can say that the experience was spot on... fantastic! More
Had some problems with the 2017 Cadillac ATS. Dewayne and his staff took care of all the problems. Had to order parts, but the wait was worth it . Everything was still under warranty. The service depa and his staff took care of all the problems. Had to order parts, but the wait was worth it . Everything was still under warranty. The service department at Phil Wright's is always spot on with everything that I have taken to them. I would recommend Phil Wright's to anyone More
had appointment for service for my SUV and tire rotation, the work was done and ready in good time, this is where we take all our vehicles all the time the work was done and ready in good time, this is where we take all our vehicles all the time More
Except for it taking much longer to repair than I was led to expect. Was told it would be ready Tuesday I picked it up Late Thursday. Everything else was great. Wonderful people to work with. Thank you. to expect. Was told it would be ready Tuesday I picked it up Late Thursday. Everything else was great. Wonderful people to work with. Thank you. More