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Phil Wright Autoplex - Service Center

Russellville, AR

4.4
828 Reviews

828 Reviews of Phil Wright Autoplex - Service Center

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November 20, 2020

Phil Wright is all about the customer and making the experience very comfortable. I couldn’t ask for a better dealer. They really pride themselves in providing customer service. More

by ATSCO.DOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

All went well. Items taken care of that were requested and service people polite.i di not gave anything else to say. Only thing I do not like is this! More

by RAMONA.GOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Sales side was wonderful. Jury is out on parts department and service, parts were in for several days, but no one knew till I stopped by to check. Then a 2 hour install turned into 2 days. And when I got it More

by RICKMORLEYH2O
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Service was great as always and Tristen knows his stuff. GM handled the road side assistance and we were back on the road by mid afternoon. Same boring first class service from Phil Wright. More

by SPJWEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristen-Service
November 05, 2020

Was satisfied with the service I brought the truck in for originally but I wasn’t satisfied with the service when I asked them to check my transmission because it was shifting very abnormal and they said it More

by KAAR.1901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
November 05, 2020

Everything was great... No delays and all was handled just as was explained..job well done! Can say that the experience was spot on... fantastic! More

by westernstar55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
November 03, 2020

Had some problems with the 2017 Cadillac ATS. Dewayne and his staff took care of all the problems. Had to order parts, but the wait was worth it . Everything was still under warranty. The service depa More

by mikeb56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
November 02, 2020

had appointment for service for my SUV and tire rotation, the work was done and ready in good time, this is where we take all our vehicles all the time More

by RONELLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
October 31, 2020

My wait time for my car to be serviced was good. They got to my car not long after I got there and checkout was quick More

by VICKIBARNETT09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Schrock
October 31, 2020

Except for it taking much longer to repair than I was led to expect. Was told it would be ready Tuesday I picked it up Late Thursday. Everything else was great. Wonderful people to work with. Thank you. More

by BRINSFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
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