Phillips Chevrolet of Lansing

Purchasing a new Trax Stacy our sales person was excellent. She answered all of our questions very efficiently. She was able to match the online deal. She made sure we k Stacy our sales person was excellent. She answered all of our questions very efficiently. She was able to match the online deal. She made sure we knew we could come back if we had any questions. She will even help us during our service appointments. The problem that we had was with the dealership's process. We waited and waited to go to all the different people. We were paying cash and it still took us hours and hours. It was a busy Saturday, but we are busy people too. More

New car purchase Barth Eastman was very helpful in helping me get my first car. He tried to do everything to satisfy in what i really needed and could afford , i real Barth Eastman was very helpful in helping me get my first car. He tried to do everything to satisfy in what i really needed and could afford , i really appreciate what he did. More

Excellent Service When we first arrive Shawn treated us perfect. He allowed us to look at the used cars without being pressured and then we found what we were looking When we first arrive Shawn treated us perfect. He allowed us to look at the used cars without being pressured and then we found what we were looking for and took a test drive and fell in love with the car. He did his best to get us the price that worked for all of us. The staff at the Phillips Chevrolet dealership were professional, friendly, and considerate about our concerns and budget. Thank you so much for making my husband happy. More

Donna Lee is the best I acquired about a camaro 2SS through email and Donna was there every step of the way. She was delight to work with when I got to the dealership and I I acquired about a camaro 2SS through email and Donna was there every step of the way. She was delight to work with when I got to the dealership and I couldn't ask for a better salesman. This is my second car purchase this year from Donna and she will always be my go to person. Always a pleasure More

Pleasant experience Shawn did a nice job and was very friendly. He took us in a tour of the dealership and explained all our options in purchasing the Chevy Traverse we b Shawn did a nice job and was very friendly. He took us in a tour of the dealership and explained all our options in purchasing the Chevy Traverse we bought. More

Greatest experience ever I had been car shopping for two days before I came to this dealership and I wish that I would have came here first from Tyler greeting me introducing I had been car shopping for two days before I came to this dealership and I wish that I would have came here first from Tyler greeting me introducing me to Jamaal. Jamaal taking my credit app to Phil, Henry with the greatest package deal for the interior and exterior for my car. To finally signing the paper to my 2016 with Mark. Before I came to this dealership I went to a few other in was told I couldn't get approve for a 2016 but these guys made it happened with a low down payment. I will be to see you guys every time I want to upgrade 😉. Greatest thing was they never once tried to put me in a use car. More

Good experience Great service department. Super friendly staff. No pressure to buy. Willing to work with you to get the best price available . Very helpful and kn Great service department. Super friendly staff. No pressure to buy. Willing to work with you to get the best price available . Very helpful and knowledgeable. More

Daughter's 1st car I came in with my daughter to purchase her car, and Micheal made us feel like we were family and not just customers. He made the experience fun and no I came in with my daughter to purchase her car, and Micheal made us feel like we were family and not just customers. He made the experience fun and not stressful. I am so glad that I had Michael as a salesperson!!! More

Fantastic I took my girlfriend to Phillips Chevrolet in Lansing Ill because that"s where I bought my car last year. Barth Eastman was our salesman & from our 1s I took my girlfriend to Phillips Chevrolet in Lansing Ill because that"s where I bought my car last year. Barth Eastman was our salesman & from our 1st meeting I liked him immensley. he was very down earth & did not try to talk my girlfriend into just any old car so he could make a sale. In fact he stayed later than his shift yesterday just so we could be our salesman. He gave up his whole evening off to help my girlfriend find that perfect car. I don't know many sales people who would do that for a new customer. My girlfriend was looking for a used car with in her budget & Barth tired & tried to find something that would work. But unfortunately he was unable to find her a used car in her price range. So he went to his manager to see what other options he could offer her & he came back to us & told her that he had 1 car left that he could give her 20% off the list price & that could be added to her money down. So we test drove a 2016 Sonic LT which is the same car I have & absoultley love it. She really liked it as well. So we went back to Barth"s desk & he wrote the sale but the monthly payment was more than she could afford so he asked her what was the absolute most she afford to pay a month & he would take that offer back to his manager & see if that"s a workable price. Well they accepted her offer & because she hadn't gotten car insurance yet he got her a good porice w/a company they use. But because she had to put down a deposit to get started she was unable to do that last nite. So Barth went to his manager again to see what they could to to help her drive away w/her new car lastnite. Well he came to us & told us they take care of that deposit & gave her 2 oils changes as well. I would highly recommend Phillips Chevrolet in l=Lansing, Il & to make sure to have Barth Eastman as your salesman. More