Phillips Chevrolet of Lansing

Pleasant Buying Experience Dennis was very friendly and personable. It was a pleasure working with him. I would recommend this dealer because they take great care in creating a Dennis was very friendly and personable. It was a pleasure working with him. I would recommend this dealer because they take great care in creating a pleasant buying experience. More

good no pressure deal I had purchased a new 2014 Malibu in December from another dealer. I was told things that later found out that were flat out false. I got a flat o I had purchased a new 2014 Malibu in December from another dealer. I was told things that later found out that were flat out false. I got a flat one morning and was towed to this dealer. while waiting for the repairs to be made I met Joe Snaidauf. I explained my unhappiness with the car and the other dealer. Joe suggested to look around maybe come back when I had more time to just look at the deal I had and see what we might be able to do. I came back on Friday looked at a few cars no pressure and Joe Introduced me to Mike. We sat down and worked out a fare deal that I could live with for a better car. I would recommend them to anyone that wants a good deal without the high pressure tactics. thanks again Rick More

brothers in the struggle I came into the dealing ship to have my car serviced, originally. I walked out with a new car and a great deal. I felt Mr. Tibbs was very personable I came into the dealing ship to have my car serviced, originally. I walked out with a new car and a great deal. I felt Mr. Tibbs was very personable. As a women, I am always in fear of being taken advantage of. Mr. Fields and Mr. Tibbs made me feel very comfortable. Mr. Fields made sure I was taken care of and remained calm when I became a little challenging. I love the fact that Mr. Tibbs made sure I understood all of the new features in the car. He stayed with me long after it was time for him to go home, making sure I understood my car. I love my car and I feel that this was a wise choose. Thanks Mr. Tibbs and Mr. Fields. More

My experience It was a great experience, took his time and really matched me up with the car I wanted. I already have cust that I have referred to Dennis. My next p It was a great experience, took his time and really matched me up with the car I wanted. I already have cust that I have referred to Dennis. My next purchase will be with Mr. Tibbs in the near future. Great experience! More

Excellent Customer Service - Great to work with We give a 5* rating to Phillips Chevrolet of Lansing due to their wonderful customer service. We drove 4.5 hours to come to the dealership and they m We give a 5* rating to Phillips Chevrolet of Lansing due to their wonderful customer service. We drove 4.5 hours to come to the dealership and they made it happen. We left the dealership paying $250.00 more then what was discussed over the phone. Brian Lonie was very knowledgeable and knew our new car inside and out. He was able to show us all the perks. We also worked with Mike Darge and he made things happen. Very pleased and we love our new Equinox! :) More

Needed a part for the passenger door. A good atmosphere and friendly service. Parts was ordered and arrived in a timely manner. Very satisfied. Awaiting next part for the recall on my HHR. A good atmosphere and friendly service. Parts was ordered and arrived in a timely manner. Very satisfied. Awaiting next part for the recall on my HHR. More

The Decision My visit at the dealer was a pleasant experiance. I got the car of my desire with everything I wanted on it. Thank you and I appreciate everything you My visit at the dealer was a pleasant experiance. I got the car of my desire with everything I wanted on it. Thank you and I appreciate everything you've done! More

I found a great deal!!! My visit to the dealership was awesome Im walking out with the exact car I wanted. Julian, Walter and Sierra were very helpful and I would do it all o My visit to the dealership was awesome Im walking out with the exact car I wanted. Julian, Walter and Sierra were very helpful and I would do it all over again. Come check them out!!!!! More

Happy! I went into Phillips Chevrolet of Lansing expecting to see another salesmen that was out that day, I was then referred to Dennis Tibbs, and I must say I went into Phillips Chevrolet of Lansing expecting to see another salesmen that was out that day, I was then referred to Dennis Tibbs, and I must say it was a very pleasant experience. Dennis is a great salesmen and is very knowledgeable in what he does. I look forward to doing business with him again and will recommend him at Phillips Chevrolet of Lansing to all my family and friends. More

very happy customer The service adviser named Tim was very helpful, I was traveling from out of town with my two kids and broke down in the very early morning hours on th The service adviser named Tim was very helpful, I was traveling from out of town with my two kids and broke down in the very early morning hours on the highway and was towed to the dealership. after I told Tim of my situation he immediately sprung into action and responded in getting my truck fixed and back on the road in just two hours. He was very friendly and courteous. He really turned my hellish ordeal into a wonderful trip in which I had planned. Thanks Tim ! More