Phillips Chrysler Jeep Dodge Ram

I knew what repair was needed and they tried to charge for additional repair that was not needed at this time. Had I not questioned this, they would have charged me an additional $900.00. After I asked wh for additional repair that was not needed at this time. Had I not questioned this, they would have charged me an additional $900.00. After I asked why they wanted to do this additional repair after I knew what was needed, mysteriously, the service tech said it was not needed. It seemed as this service department was just looking to bill for more shop hours. Charging customers for unnecessary repairs is just not good business. Over the last probably 15 years I have bought at least 3 vehicles from this dealer and this incident has caused me to loose some faith in this service department and the dealer in general. More

For a dealership service center, I believe your techs were incompetent, in my opinion. I shared when I made the appt what the problems were. I personally believe the techs should have been prepared for were incompetent, in my opinion. I shared when I made the appt what the problems were. I personally believe the techs should have been prepared for the repair, instead of having me sit in your wait room for over 2 hours only to be told the techs didn’t know what to do. That is unacceptable to me. More

Everyone was friendly. Very comfortable waiting rooms. Convenient and clean restrooms. Complementary drinks were appreciated. Very comfortable waiting rooms. Convenient and clean restrooms. Complementary drinks were appreciated. More

The tecks dont know how to evaluate a problem they are part replacers and if it's not fixed they move to the next possible part if not they just keep going to the next part 3 try's still not fixed. part replacers and if it's not fixed they move to the next possible part if not they just keep going to the next part 3 try's still not fixed. More

Great customer service. Michael was courteous and professional. The overall experience was easy and positive. We walked out with an amazing vehicle at a great price in less Michael was courteous and professional. The overall experience was easy and positive. We walked out with an amazing vehicle at a great price in less than 30 min., and he helped make a Christmas surprise happen perfectly. Highly recommended. More

It was great to make the purchase with Phillips. Joe Washburn, Chris Jenkins and David Hoff did an exceptional job helping us make the purchase with Phillips Joe Washburn, Chris Jenkins and David Hoff did an exceptional job helping us make the purchase with Phillips More

Avoid at all costs. Service after the sale is the worst. Phillips is a joke Service after the sale is the worst. Phillips is a joke More

Working with Ken Wright was great! He assured us that he would get us exactly what we wanted and in the short timeframe we needed. He got us the exact vehicle we wanted and kept commu He assured us that he would get us exactly what we wanted and in the short timeframe we needed. He got us the exact vehicle we wanted and kept communicating with us during the whole process. More

They take care of customers. Very friendly and seem to know what their doing. Service is fast and work done right. Very friendly and seem to know what their doing. Service is fast and work done right. More

Great service they are good about telling you what is going on with your vehicle going on with your vehicle More