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Phillips Chrysler Jeep Dodge Ram

Ocala, FL

4.4
2,784 Reviews
Phillips Chrysler Jeep Dodge Ram is the #1 Volume Chrysler Jeep Dodge Ram Dealership in North Central Florida and The Villages! Phillips Chrysler in Ocala, FL is proud to be one of the top Chrysler Dealers in the Southeast, as well as the top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area. As a family-owned and -operated dealership, we're proud of the personalized service that our customers receive. Browse through our new and used car inventory. We literally have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery. We look forward to helping you in any way we can and doing whatever it takes to earn your business. We have an experienced and committed sales staff with many years of experience satisfying our customers' needs in The Villages, Marion and Alachua Counties. Located in Ocala, FL we will help you find the right vehicle for your needs. Feel free to request more information about our used vehicles, set up a test drive or inquire about our auto financing options! Whether you are looking for a new Chrysler, Jeep, Dodge or Ram, or pre-owned car, truck or SUV, Phillips Chrysler Jeep Dodge Ram is here to help. If you don't see what you are looking for, simply fill out the form in CarFinder and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with us, just give us a call at the toll-free phone numbers to the right. Click on Directions for interactive driving directions. We are located at 3440 S. Pine Avenue in Ocala, FL. Please check our service specials and discounts on MOPAR parts and accessories. We offer shuttle service to The Villages! More About Phillips Chrysler Jeep Dodge Ram Your Ocala New and Used Car Dealer At Phillips Chrysler Jeep Dodge Ram, we offer new Chrysler, Jeep, Dodge and Ram cars in Ocala, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used
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3440 S Pine Ave

Ocala, FL

34471

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Showing 2,784 reviews

April 28, 2024

I had a wonderful experience. Thank you for such professionalism. I will definitely be back again very soon. More

by adriangarvin87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Staci Ann Mills
Apr 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Hi Adrian: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107

April 28, 2024

you diagnosed my car trouble snd fixed it in 24 hours. I have a 15 year old car and was glad y’all found the part . You also checked the convertible top operation to be sure it worked. More

by PIGGYD76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
Apr 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

April 27, 2024

Very professional and efficient team thank you associates are very helpful and friendly thank you More

by TIGEREYES1047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

April 27, 2024

Poor customer service. Made me felt like I did something wrong. Never will I again. More

by Lamont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Wulff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

April 27, 2024

They have had my Town and Country for almost 3 weeks now, I have had 1 call regarding status. Numerous messages have not been returned. This is a handicapped vehicle and needed for transportation to doctor More

by judithbrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim?
Apr 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Judith and Gail, we discussed this morning our displeasure in the lack of communication from us. We will do better! Gary Winkler Service Manager (352) 732-7577 ext 107

April 27, 2024

I always have very good service when ever I bring my Jeep in to any reason More

by patjj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 27, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2024

As much as the wait was long for an oil change, the Tech was wonderful! More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Apr 27, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review, Suzanne. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

April 26, 2024

We have purchased 3 vehicles from this dealership in the last year and all 3 purchases were great. The vehicles have been perfect just like the service was. Great team of sales reps here. More

by Coglesby2685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stickley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Jenkins
Apr 27, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 26, 2024

That dealership service center is terrible the wait for service takes way to long and the techs are nothing more than parts pushers took my truck in for a coolant leak and they said it was the egr hoses so More

by tober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Garvin,Gary winkler
Apr 29, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

Apr 29, 2024 -

tober responded

You already know the story and this is just a auto email that is sent to everybody and we have already been in contact with you and have spoken to you on multiple occasions and get the same run around you have my number on file if you want to talk then you get ahold of me

April 25, 2024

Didn't have an appointment but staff told me how long I'd have to wait in morning so that I could rearrange my day and come back later when it wasn't so crowded. Worked our great! Scott took good care of me More

by TBOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Mister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in svc dept
Apr 25, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Hi Marion: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Gary Winkler Service Manager (352) 732-7577 ext 107