
Phillips Chrysler Jeep Dodge Ram
Ocala, FL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Had a great experience as always! We have purchased several vehicles from them and couldn’t be happier with how smooth things are run We have purchased several vehicles from them and couldn’t be happier with how smooth things are run More
Great experience! I recommend for sure! I got treated really well, it was better than expected. I recommend for sure! I got treated really well, it was better than expected. More
Scheduled an oil change Tuesday October 22nd. When I pulled into service I was greeted by "is you keys in you truck?" I said "yes and how is your morning" with a response of "fine". John the Serv When I pulled into service I was greeted by "is you keys in you truck?" I said "yes and how is your morning" with a response of "fine". John the Service Supervisor took my information and said "we will call you in the waiting room". Neither said Good morning or how's your day, nothing. Once in the waiting room John walk in and on his way to the cash window shouted a name that no one heard. Dropped of the paper work and stated to walk by out when several customers "sir what was the name?". John turned and said" Santure" (my Last name) and walked out. I have has 12 oil changes at your location in the last 24 months, all of those times the service supervisor would say a name wait for the person to come up and review the service and answer and questions. Not this time. I sure your people work hard but your customer service sucks!!!!! I hope this finds the Service Manager and the Dealership Leadership team to use as a coaching moment. I have to drive 40 miles to get to your location would appreciate at least a Good Morning. I give you this feed back as I spent 35 years in the customer service business and would get frustrated because it's not that hard.. More
Good service was in and out in about 45 minutes for a safety recall on my pick up. safety recall on my pick up. More
This dealer is awesome! They were amazing with us. We will definitely be back again. They were amazing with us. We will definitely be back again. More
Terrible Terrible Terrible Will not be back and never recommend them, Car still Broken. Yuk recommend them, Car still Broken. Yuk More
Timely service. Super easy to make service appointments. Excellent and very professional staff. Comfortable waiting room pet friendly Super easy to make service appointments. Excellent and very professional staff. Comfortable waiting room pet friendly More
Great experience. Especially since this was my first experience with Chrysler, Jeep, Dodge service. I have previously had other brand vehicles and OEM experiences. J Especially since this was my first experience with Chrysler, Jeep, Dodge service. I have previously had other brand vehicles and OEM experiences. Jose was terrific to work with. Very happy. More
Amazing service and parts professionals. Very quick service. Everything was as you would expect from a 5 star dealership. I will only purchase my parts and get my vehicle serviced here. Very quick service. Everything was as you would expect from a 5 star dealership. I will only purchase my parts and get my vehicle serviced here. More