Phillips Chrysler Jeep Dodge Ram - Service Center
Ocala, FL
2,050 Reviews of Phillips Chrysler Jeep Dodge Ram - Service Center
I think my age was taken advantage of when buying the Pacifica changes in the value of my trade in was not stated when the value was lowered from an earlier verbal agreement. Pacifica changes in the value of my trade in was not stated when the value was lowered from an earlier verbal agreement. More
Excellent CS and the staff scheduled an appointment that met my needs. The people assisting with my check were very courteous. The wait time was not long at all. met my needs. The people assisting with my check were very courteous. The wait time was not long at all. More
Excellent service staff! Check in was a breeze and I had no wait time for my appointment. Best Jeep service department I’ve ever encountered. Run exceptionally! Check in was a breeze and I had no wait time for my appointment. Best Jeep service department I’ve ever encountered. Run exceptionally! More
Derek Cummings is AWESOME. He is very knowledgeable and is a great Service Advisor. Derek knows exactly what is wrong with the vehicle before he gets the vehicle to Phillips. N He is very knowledgeable and is a great Service Advisor. Derek knows exactly what is wrong with the vehicle before he gets the vehicle to Phillips. No matter if we have to call, text or leave Derek a message, he always returns the call. Derek is so patient and treats us like family. Phillips, you have a great member on your team with Derek Cummings and he definitely deserves a serious raise. Thanks Derek for all that you do for the Kinsler family. More
Service was good but the wait time was too long. Was there at 7:30am, was not seen for until 9:00am. I was early and it still took them 1 1/2 hours to get to me. Was there at 7:30am, was not seen for until 9:00am. I was early and it still took them 1 1/2 hours to get to me. More