255 Reviews of Phillips Toyota - Service Center
Went for 6 month maintenance I was greeted and the service person went over what was going to be done and I told them the air pressure light was on he said that would be corrected I was greeted and the service person went over what was going to be done and I told them the air pressure light was on he said that would be corrected. I was not there long maybe 20 minutes. The service person came out to let it was done and showed me to the cashier where I picked up my key. The receipt listed everything that was done in detail. Can't wait for my next time also they have a nice waiting area with free coffee and popcorn More
Excellent Service Continues with Longtime Svc. Rep As usual Rhonda Cook was very professional and helpful and she has taken good care of me in Service since I purchased truck new from Mark Hosler in I As usual Rhonda Cook was very professional and helpful and she has taken good care of me in Service since I purchased truck new from Mark Hosler in Internet Sales long ago. More
Once again excellent service Had an electrical battery problem and thanks to bumper to bumper coverage I was in and out in 1 hour with a new battery installed. Had an electrical battery problem and thanks to bumper to bumper coverage I was in and out in 1 hour with a new battery installed. More
Top Notch Service Department Bought our 2015 Prius 5 from this dealership last summer. We use Philips Toyota for ALL the service work on the car - they've done a great job! Never Bought our 2015 Prius 5 from this dealership last summer. We use Philips Toyota for ALL the service work on the car - they've done a great job! Never had to wait more than 90 minutes and that's without an appointment! More
My experience I couldn't ask more from both the service department and Ashley in the sales department. I came in for maintenance on my 2014 and a day later I drove I couldn't ask more from both the service department and Ashley in the sales department. I came in for maintenance on my 2014 and a day later I drove out with a 2016. I'm sorry I went to maintenance first!!!! ;) More
Another Great Service Experience I brought our 4Runner in for regular maintenance and small warranty work. As usual they took care of everything in a short time. This time Sam was my I brought our 4Runner in for regular maintenance and small warranty work. As usual they took care of everything in a short time. This time Sam was my service advisor and he was very professional as he was in past experiences. I also saw Mark and he remembered that I also have a Tacoma. He let me know about a recent recall on my truck that was previously unaware. Sam then offered to look up any open recalls on my old Landcruiser. I appreciate their proactive advice. I will continue to have them service all of our Toyota vehicles. More
Friendly and informative Went for A/C check, looked in show room and purchased a car. Mark E. was very accommodating and patient. Worked hard with us to get a very fair pri Went for A/C check, looked in show room and purchased a car. Mark E. was very accommodating and patient. Worked hard with us to get a very fair price, we felt at ease with him Dennis was very informative and explained everything for us. Felt good when we left with our new Camery! More
Best Service Dept. Wonderful service advisors. Always giving the best advice and willing to do what they can to work with you. Especially Tonya and Sam whom I've dealt w Wonderful service advisors. Always giving the best advice and willing to do what they can to work with you. Especially Tonya and Sam whom I've dealt with most of the time. Steven Krauss is the best tech and I trust him completely with my automobile. I will continue to have my car serviced here. I would've given 5 stars but I'm still a little bitter with the financial dept. from the purchase of my car. The financial dept. took it upon themselves to run my credit twice even though I told them I had my own financing and I wasn't interested in theirs. I guess they figured I wouldn't find out but I checked my credit history. More
"Caring & Helpful Employees"! From the time I pulled up my car to Service and was greeted by Rhonda - all my problems and concerns became hers. She answered all my questions with From the time I pulled up my car to Service and was greeted by Rhonda - all my problems and concerns became hers. She answered all my questions with great confidence, solved my problem and assured me it was nothing that I personally did to my car. Thank you Rhonda! More
My experience I was very happy with the staff and experience I had, they were very helpful and polite. he even made sure I found my car I was very happy with the staff and experience I had, they were very helpful and polite. he even made sure I found my car More