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Philly Auto
Philadelphia, PA
378 Reviews
Philly Auto is a nationwide used car company in Philadelphia that specializes in selling of reliable and durable used cars around Philadelphia and beyond. We have come to became one of the fastest growing used car dealers in Philadelphia. We seek to set everything in place for used car buyers to have smooth experience. Our partnerships with some of the used car buyer make us a convenient, single stop when you're ready to get the best used car in Philadelphia.
Philly Auto is a Wholesale Outlet for used car of all sorts, primarily in the lower to medium price ranges, with some exceptions now and then. We are proud of the high level of customer service and ethical values we conform to. Our vision is to become a highly regarded used car business partner to many more used car buyers in Philadelphia. We do our best to transact our business with sound ethics and principles and we follow healthy transparent practices and we strongly discourage any other approach. We hope to be of good service to you, and maybe build a longstanding business relationship.
Philly Auto's mission is to deliver maximum business value to clients by designing, developing, implementing and maintaining efficient and professionalism. Our values include client and employee satisfaction, social and business responsibility, and using industry's best practices to bring out the best from our employees, remove communication barriers, create trust and increase operational efficiency. Central to our Treating Customers Fairly ethos is our commitment to providing clear and concise information on regular basis.
Philly Auto's strong foundation is built on the principles of Efficiency, professionalism, reliability and the aim of building one of the most admired company in the world. We stand top when it comes to customer service. At Philly Auto we understand how important communication is to our clients and this is why our management and support team excels at this. Aside from excellent service, dedication and compliance are the foundation of our business.
We will return your Phone calls and email within an hour. Giving the best to our Customers is a core aim of our company and the way we conduct our business. We are constantly seeking to maintain high level of service and to develop innovative ways to communicate our services and information to you.
Our clients are always smiling after transactions. - Our 98% satisfaction reviews is proof!
Working with us, automatically becomes the client's choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 378 reviews
November 25, 2017
Great experience! Very helpful throughout every step of the process while buying our car. Great customer service and timely assistance. Would definitely recommend to fr Very helpful throughout every step of the process while buying our car. Great customer service and timely assistance. Would definitely recommend to friends and family. More
by Lokijester
Employees Worked With
Dina Paradeisis
Helpful November 18, 2017
Philly Auto Luis Alberto was very helpful throughout this entire process to allow me to get my car. He was friendly, funny, made me feel comfortable, and overall Luis Alberto was very helpful throughout this entire process to allow me to get my car. He was friendly, funny, made me feel comfortable, and overall a great person, I would recommend anyone to purchase a car at Philly Auto. Thank you for the great car! More
by Jovani1997
November 16, 2017
Easy buying process - Impressed Luis and Rob were easy to deal with. I got a car at a great price and employees were very willing to work with me. Luis and Rob were easy to deal with. I got a car at a great price and employees were very willing to work with me. More
by joecaione1
November 14, 2017
What you should know about Philly Auto First of all, they are used car salespersons and they are very good at what they do. They will try to run you through their process and make as mu First of all, they are used car salespersons and they are very good at what they do. They will try to run you through their process and make as much profit on each transaction as possible. From sales price, to finance charge, to extended warranty...they will come at you hard. And that "30 day warranty" on drive train you see at the bottom of their ads? It's really a limited warranty where the customer pays 50% of parts and labor. (You'll only find out about that on the last of a pile of docs you'll sign at closing.) HOWEVER, on the whole, they honestly try to acquire the best vehicles possible at auction. I had an opportunity to speak with Roman, one of the principles. He is very skilled at selecting good inventory and I was impressed with his knowledge of the business. Also Rob (the consultant mgr) is the consummate professional. He put up with my xxxx that would have tested the patience of a saint. FINALLY, if you're looking for a BMW, like I was, ask for Leo Koz. In fact, demand him. He is a bimmer-freak like no other and, in his quiet manner, will take you to school on the brand and slide you into a car easier than your favorite pair of sneakers. Super nice guy who is straight with you while not being that annoying car salesman we all dread. BOTTOM LINE, Philly Auto is the place to shop if you want to select from a large, superior inventory of cars, work with a fun team -- who, unfortunately, will make you wait interminably -- and if you come with your financing preset. Be tough. Negotiate. Enjoy the process. Chances are you'll end up with the car you want and love. I would go back in a heartbeat and recommend to anyone who is in the market for a pre-owned car. More
by Allen
Employees Worked With
November 08, 2017
Super happy It was a smooth great experience. Steve, Robert and Luis are great people. Had me cracking up, very down to earth overall good experience!! will highl It was a smooth great experience. Steve, Robert and Luis are great people. Had me cracking up, very down to earth overall good experience!! will highly recommend! More
by Soph
October 20, 2017
Leo was AMAZING Leo, was very HONEST, knowledgeable and professional, he went over and beyond to try to get me what I wanted. He didn’t just say “this is what you qua Leo, was very HONEST, knowledgeable and professional, he went over and beyond to try to get me what I wanted. He didn’t just say “this is what you qualify for “. He was very caring. I would definitely RECOMMEND this place especially if Leo is your sales rep. More
by Lookingforacar
Employees Worked With
October 19, 2017
best dealership by far My experience was excellent great customer service and they work with people to make sure you are leaving very satisfied. It's thumbs up for me My experience was excellent great customer service and they work with people to make sure you are leaving very satisfied. It's thumbs up for me More
by Bmason5
October 10, 2017
Great👍🏾👍🏾 loved my experience at philly auto. I would highly recommend them. Everybody was professional & my sales man was Luis& he was great he went above and loved my experience at philly auto. I would highly recommend them. Everybody was professional & my sales man was Luis& he was great he went above and beyond for me & I thank him🙏🏾 More
by Kali7707
Employees Worked With
October 04, 2017
Happy wife, Happy Life They worked with us, they had the truck we were looking for and also, everyone in the office was very nice and understanding. I'll be back in February They worked with us, they had the truck we were looking for and also, everyone in the office was very nice and understanding. I'll be back in February for a upgrade on my truck, More
by TheGauthneueys
Employees Worked With
October 04, 2017
Awesome Luis was my salesman. He is 100000% awesome. Polite, caring, honest, and most of all professional. I came already preapproved by my bank so although I Luis was my salesman. He is 100000% awesome. Polite, caring, honest, and most of all professional. I came already preapproved by my bank so although I can't speak on that part of the process everything else was smooth. I will definitely do business there again! I love my new Benz... When I told Luis about the car I wanted and someone else was interested in it he kept his word and did not sell it. Ask for Luis More
by Chinadoll314
