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Pine Belt Chevrolet
Lakewood, NJ
5,337 Reviews
For generations, Pine Belt Chevrolet has been proud to serve drivers throughout New Jersey with an automotive experience built around trust, transparency, value, and exceptional customer service.
We’re especially proud to have been recognized by DealerRater for our commitment to customer satisfaction, including being named a DealerRater Chevrolet Dealer of the Year and earning a DealerRater Consumer Satisfaction Award every year since 2015.
That recognition means even more to us because it’s based on the experiences and feedback of the people who matter most: our customers.
Whether you’re shopping for a new Chevrolet, searching our extensive selection of pre-owned vehicles, exploring financing or leasing options, or maintaining the vehicle you already love, our goal is to make every visit easy, convenient, and enjoyable.
And at Pine Belt Chevrolet, getting a great deal is only the beginning.
Every vehicle purchase comes with the Pine Belt Promise, a collection of exclusive benefits designed to provide even more value, convenience, and peace of mind throughout your ownership experience.
The Pine Belt Promise includes:
-Lifetime Engine Warranty on most new and used vehicles
-Pine Belt Points that can save you thousands toward future vehicle purchases and service
-72-Hour Exchange Program to help ensure you’re completely comfortable with your decision
-Pine Belt at Home, allowing you to complete some or all of your purchase from the comfort of your home or office
-Complimentary Car Washes for Life
-Paintless Dent Repair Benefits
-Windshield Chip Repair Benefits
-Lost Key Return Service
-And so much more!
Our commitment doesn’t end when you drive off the lot. Our sales, service, parts, and customer care teams are here to continue earning your business and providing the level of service you deserve for years to come.
At Pine Belt Chevrolet, the best deal isn’t just the one you get today. It’s the value you continue to receive for years to come.
Experience the Pine Belt Difference.
https://www.pinebeltchevrolet.com/why-choose-pine-belt/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,337 reviews
May 28, 2016
A pleasant experience Eugene was awesome. He found me the SUV I was looking with the important features I needed. He was respectful of my budget which was incredibly impor Eugene was awesome. He found me the SUV I was looking with the important features I needed. He was respectful of my budget which was incredibly important to me. I didn't feel pressured to buy more than I need. He was patient while I measured cargo zones to be sure sure my dog crates would fit and even moved seats to show me all the options. He spent most of the afternoon with me and even set up my on star for me. I was very happy with my experience at Pine Belt Chevy and with my vehicle. More
by Lorelai and Nacho's mom
Employees Worked With
Eugene Pascucci Jr
May 10, 2016
Best auto purchase experience I've ever had Professional, informative and to the point. This is exactly what car buying should be like. Ryan Koepplinger knows the vehicles inside and out. I lear Professional, informative and to the point. This is exactly what car buying should be like. Ryan Koepplinger knows the vehicles inside and out. I learned a lot and ended up buying my dream car. More
by Arlowenter
Employees Worked With
Ryan Koepplinger
May 09, 2016
Easy and smooth experience. I had to turn in my leased vehicle soon and was interested in another, so I felt it best to return to the same dealer. I'm glad I did. Ernesto Rodrigu I had to turn in my leased vehicle soon and was interested in another, so I felt it best to return to the same dealer. I'm glad I did. Ernesto Rodriguez was a pleasure to deal with and we were able to come to an amicable arrangement in not too long a period of time. I would highly recommend him and this dealership before going to another. More
by mrtomy
Employees Worked With
Ernesto Rodriquez
May 06, 2016
Aweful experience.. To make a long story short..Me and my wife visited the dealership in search of a new Malibu being that our lease was up soon on her car. We were match To make a long story short..Me and my wife visited the dealership in search of a new Malibu being that our lease was up soon on her car. We were matched with Brad a super nice guy and a pleasure to talk and deal with. My wife wanted the Malibu Premium but they didn't have the color in stock that she wanted. We put a deposit down for it to be ordered. They knew going into this that my wifes car had remaining paymnents on it.. so based on the payoff and the price on the car to be ordered we knew within a few dollars what the payment would be. We were told that it would take 4-6 weeks to come in.. we patiently waited and then were told the car was pulled off assembly line for quality inspection. Almost 3 months later to the day the car finally came in so we went Wednesday 5-4 to c and test drive it. Needless to say my wife loved it so restarted with the same #s were we left off, pretty much thought it would be a done deal.. to my surprise Brad came back to us and they wanted $50 more a month. I got furious and asked how that could be being that we made a few more payments on my wife's car in the meantime and if anything payment should have been lower because of it. We were told the incentives have changed therefor it called for that increase,, Needless to say say we left the dealership (me furious as xxxx and my wife very disappointed). The one good thing that came out of this is that Action Chevrolet had the same identical car (color and options except interior color) and we drove away with it that same night for the same price as we had originally negotiated with Pinebelt. I guess things happen for a reason. After this experience i will never step foot in that dealership again for my future vehicles. I still get mad thinking and even typing about it. Hope this was helpful to anybody considering going to dealership. More
by bowtiebill
Employees Worked With
David Kidd, Brad Knorr
May 01, 2016
Dealer dropped my 2015 Silverado with 2,500 miles off lift I had purchased a 2015 Silverado 3500 from Pine Belt. We were recently mailed a recall notice for a bolt on the brake and I know we only have 24 mont I had purchased a 2015 Silverado 3500 from Pine Belt. We were recently mailed a recall notice for a bolt on the brake and I know we only have 24 months for our free oil changes so I told the service department of Pine Belt to do a oil change even with the truck ONLY having 2,550 miles on it I figured get it done while its there. Well while it was there they dropped it 6 ft in the air off the lift. This was on 4/22. As of yesterday 4/29 I still have not heard anything about our truck if it's totaled are they going to try and fix it. I told the service manager that even if they try and fix it I did not want that truck back. I gave them a new truck that did not need X amount of work and that's what I want back. If they can find me a 2015 same exact thing that is what I want. I had not heard anything in a week so yesterday I sent a message to Pine Belts Vice President Ken Martin and 10 min later I did receive a phone call from one of the sales rep Ernesto to come down and pick out our new truck and they will take our old truck. Great then we go there today and tell us after us sitting around for a hour and looking at a truck that was $100 more on the sticker they come back and tell me that we have to pay them $7500 because the truck we picked was a 2016. And this 2016 didn't come with some of the stuff our 2015 seemed to have. Even after looking at the web site and the web site sticker had more than the actual truck had. After getting very upset I asked to speak to the manager Dan who relaying these messages to us and he would not come out and talk to us. Then told his sales rep to tell us to contact our lawyer. I have been literally sick to my stomach this past week. I can not sleep and when I do I have nightmares about this truck. We paid cash for this truck, so we are out this money. I just don't know what to do. We bought this truck with 3 miles on it and again it only has 2,550 miles. We had 2,000 in pine belt cash from all the work we had on other vehical so and other ins entices when we bought. I am on the verge of a nervous breakdown. More
by Baddluckk
May 01, 2016
Pine Belt Chevy's Best Salesman, Bob Penny I just want to let everyone know that if you are in the market for a new car and you're looking for a Chevy, Pine Belt Chevy in Lakewood, NJ is your o I just want to let everyone know that if you are in the market for a new car and you're looking for a Chevy, Pine Belt Chevy in Lakewood, NJ is your only destination. I recently had the privilege of working on a deal for a new Camaro with Pine Belt's Bob Penny. I have purchased numerous cars in the past and have had numerous back and forth arguments and disagreements with various salesman at various dealerships. That all ended when I stepped foot into Pine Belt Chevy and met an awesome person by the name of Bob Penny. He was the most honest salesman I have ever dealt with. Bob made sure my wife and I were comfortable throughout the night. He was friendly, witty, and honest. From his stories of years past to his knowledge of the vehicles we were interested in, Bob was a class act that made us feel like we were talking to a friend we knew for years. I highly recommend Pine Belt Chevy and Bob Penny for any of your car buying needs, you will walk out not only with a great deal on a new car but a new friend in Bob, as well. I will never use another dealership and salesman again as long as Mr. Penny remains at Pine Belt Chevy, that is my destination for all of my future car needs. Sincerely, Ron Burgess More
by metro13
May 01, 2016
Eugene was great! Eugene was awesome. He picked the perfect car for me (because I didn't really have an idea of what I wanted). He helped me get a great deal and was go Eugene was awesome. He picked the perfect car for me (because I didn't really have an idea of what I wanted). He helped me get a great deal and was good to talk to while we waited around for all the paperwork. There were no awkward silences there. He was very knowledgeable about the cars and showed me how to use all the cool features my car has to offer. I'm loving my purple Spark. Thanks a million, Eugene! More
by Amyoh
Employees Worked With
Eugene Pascucci Jr
April 29, 2016
Amazing Experience working with Ernesto Ernesto is an honest, friendly and caring person. I had to write this review because I HATE buying cars, in fact I was trading in a car that didn't ha Ernesto is an honest, friendly and caring person. I had to write this review because I HATE buying cars, in fact I was trading in a car that didn't have the features I absolutely wanted and was lied to by the salesman (not from Pine Belt)!!! I usually avoid the process by sending my husband but he was ill. I walked in, met Ernesto and from that moment on he couldn't do enough. He searched for days for exactly what I wanted. made sure he went over every feature and every aspect of the deal. He kept in constant contact with me every step. He worked around my crazy schedule and was respectful of last minute schedule changes. What else can I say except that I will tell everyone I can to buy from him after this amazing experience. I am in love with my car and for the first time, enjoying it without feeling I was scammed. How wonderful a feeling that is. Thank you Ernesto!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by gerrybog
Employees Worked With
Ernesto Rodriquez
April 28, 2016
Fantastic experience Eugene was awesome to buy a car from. Very knowledgeable, friendly and honest. Got us a great car with exactly what I wanted. Definitely recommend Eugene was awesome to buy a car from. Very knowledgeable, friendly and honest. Got us a great car with exactly what I wanted. Definitely recommend him if you are looking to buy or lease a car. More
by JENNIFER GOLD
Employees Worked With
Eugene Pascucci Jr
April 27, 2016
Honest car buying experience!!! I really enjoyed working with Eugene for getting my car! He was very professional and knowledgeable with the features of the cars and handling getting I really enjoyed working with Eugene for getting my car! He was very professional and knowledgeable with the features of the cars and handling getting me good financing. I will definitely return to him for future business!! Thanks!!!! More
by Ademir
Employees Worked With
Eugene Pascucci Jr
