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Pine Belt Chevrolet - Service Center

Lakewood, NJ

2.9
61 Reviews

61 Reviews of Pine Belt Chevrolet - Service Center

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June 09, 2012

I was very pleased with my salesman and my car. I purchased a new equinox and i am very happy with it. My salesman, David was very helpful and polite. He made sure I got exactly what I was looking More

by kalvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kidd
Jun 11, 2012 -

Pine Belt Chevrolet responded

Kalvarez, Thank you for taking the time to complete this review. It is great to hear that we were able to get you exactly what you were looking for at the right price. Exceeding expectations is our top priority and we seem to have done this with you! My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet of Lakewood. Your words about David were very kind and I'll be sure to share them with him. If I can ever be of assistance please feel free to contact me at joseph.pagano@pinebeltcars.com. Thank you again for your business and enjoy your new Equinox...we look forward to working with you again soon!

May 30, 2012

i needed a oil change and a gas level sensor guage does not work properly i ran out of gas on pkwy with guauge reading 1/4 tank left so five hours later you would think the customers that had to wait that More

by bobthepainter114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
May 03, 2012

I am very satisfied with the customer service, everybody was very helpful. David always in a good mood. The price was a little high for me, but I am happy the car is at its best (David's words). More

by rpuerto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Winand, Steve Stazko
May 03, 2012 -

Pine Belt Chevrolet responded

Rpuerto, Thank you very much for servicing with us and for your kind words about Dave. It's greatly appreciated and I'll be sure to share your kind words with David. My name is Joseph Pagano, Internet Director at Pine Belt Chevrolet of Lakewood. If you ever have any questions or concerns please feel free to contact me any time at joseph.pagano@pinebeltcars.com. Again, thanks so much for your business. We look forward to seeing you again soon.

February 18, 2012

Chad was a great guy and he helped out alot.I would recommend this dealership and salesman to friends and family.He was patient and helpful. More

by Marsishere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chad Lorenzo
Feb 24, 2012 -

Pine Belt Chevrolet responded

Marsishere, Thank you so much for taking the time to review us! I'm very happy to hear that you worked well with and would recommend Chad. If there is anything I can help you with in the future please contact me, Joseph Pagano, at customerservice@pinebeltcars.com. I'd be glad to help!

Feb 24, 2012 -

Pine Belt Chevrolet responded

Marsishere, Thank you so much for taking the time to review us! I'm very happy to hear that you worked well with and would recommend Chad. If there is anything I can help you with in the future please contact me, Joseph Pagano, at customerservice@pinebeltcars.com. I'd be glad to help!

Feb 24, 2012 -

Pine Belt Chevrolet responded

Marsishere, Thank you so much for taking the time to review us! I'm very happy to hear that you worked well with and would recommend Chad. If there is anything I can help you with in the future please contact me, Joseph Pagano, at customerservice@pinebeltcars.com. I'd be glad to help!

February 16, 2012

Just picked up my plates and registation for my new Malibu. Adam promptly greeted me and got my plates on the car and took it back for a wash and vacuum. He sat with me and went over anything that I co More

by mkornreich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Wielebinski
Feb 29, 2012 -

Pine Belt Chevrolet responded

Mkornreich, Thank you for all your kind word about Pine Belt Chevrolet and your sales associate Adam. I am so happy that Adam showed him appreciation when you came in and picked up your plates by washing your car. We always try to go the extra mile to make our customers happy! Enjoy the new vehicle and please do not hesitate to contact me, Joseph Pagano, with any questions/concerns at customerservice@pinebeltcars.com.

July 26, 2011

Prompt write up. Keith was with another client so Bob took me even though I was not in his service group. The standard oil change service was quick & also received a service discount from Pine belt. Thi More

by jlweber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob & Keith
Jul 27, 2011 -

Pine Belt Chevrolet responded

JL Weber My name is Joe Pagano and I handle customer service here at Pine Belt. I am so happy to hear that your experience with Keith and the service team while receiving an oil change your vehicle was Grrreeeatttt! (as Tony the Tiger would say!) I will absolutely share your comments with Keith and the rest of the service team. And should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com.

July 17, 2011

I travel over 30 miles to get our Chevys serviced at Pine Belt. Keith Basile, our service manager, is extremely helpful and honest. That is why we have will continue to use Pine Belt. Keep up the great wo More

by weekenddad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Basile
Jul 19, 2011 -

Pine Belt Chevrolet responded

Weekenddad, Thanks for continuing to use Pine Belt to service your Chevy! My name is Joe Pagano and I handle customer service here. I am so happy to hear that we are worth your trip and that Keith and the rest of the team are always helpful and honest. Should you need anything else in the future, please feel free to email me at CustomerService@PineBeltcars.com! Thanks again!

June 15, 2011

I generally don't do this but when you get exceptional service it needs to be said. I had a problem when putting gas into the car. The gas pump kept shutting off when the tank was still not filled. La More

by ldurso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Domolki and Don Kerr
Jun 17, 2011 -

Pine Belt Chevrolet responded

ldurso, I am so happy to hear that your experience servicing your Chevy here at Pine Belt was wonderful and that you were willing to share your comments with us - and others! I will absolutely share your comments with Bob, Don, and the rest of the team here at Pine Belt. Should you ever need anything in the future, please don’t hesitate to contact me, Joe Pagano, directly at CustomerService@pinebeltcars.com.

June 13, 2011

They are alway very friendly and try and solve your problem or answer a question. We have been with PineBelt for our 10 years. More

by Tom Ricca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Domolki
Jun 14, 2011 -

Pine Belt Chevrolet responded

Tom, Thank you so much for continuing to be a valued customer of Pine Belt. I am so happy to hear that you find the team here friendly and I sincerely hope that we will continue to see you here at the Pine Belt Chevy for many years to come! Should you ever need anything in the future, from regular maintenance, to service, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. Thanks again!

Jul 13, 2011 -

Pine Belt Chevrolet responded

paulppb, My name is Joe and I handle customer service at Pine Belt. Thank you so much for taking the time to provide some feedback about your time at our Chevy location. We are committed to providing all of our customers with excellent customer service, and I am so happy to hear that Joe took wonderful care of you. Please know that I will absolutely share your comments with him and the rest of the team. Should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. All the best!

December 23, 2010

From the time of my purchases with salesperson,[Garfield James] to the service advisor,[Keith Basile] they have answered all questions and I was never rushed. I have dealt with this dealership since 1999. More

by nikamadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Basile
Feb 28, 2012 -

Pine Belt Chevrolet responded

Thank you so much for taking the time to complete this review. I'm thrilled that we were able to properly assist you. Enjoy the new vehicle and please do not hesitate to contact me, Joseph Pagano, with any questions/concerns at customerservice@pinebeltcars.com.

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