Pine Belt Chrysler Jeep Dodge Ram
Lakewood, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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We have been coming to Pinebelt for years, mostly out of convenience because we live in Brick. Every time we have used them for sales or service we would swear it would be the last time because the service convenience because we live in Brick. Every time we have used them for sales or service we would swear it would be the last time because the service was so poor. I have finally had enough and will no longer be giving them my business, even if I have to go out of my way. I recently had a minor service for an electrical repair, they kept my truck for 5 days. I work full time. I have an expensive extended warranty through Allstate. They told me the repair was not covered (it was, after speaking with Allstate they said Pinebelt never contacted them). They even had my Allstate contract number on the invoice, so they can't deny knowing of my extended warranty. I should of also gotten a loaner vehicle, but wasn't offered one because the repair supposedly wasn't covered. If you're wondering why I let them keep my truck for 5 days, its because it was a wire to my blinker, and I did not want to risk getting a ticket or into an accident. We had a 1 PM appointment on a Friday at 1 PM, when my wife brought my truck in, they said we did not have an appointment. We had numerous confirmations text and emails through their automated system. Then we were told it would be looked at first thing Saturday morning. Then when it wasn't completed, they told us first thing Monday morning since they are closed on Sunday's. We finally got my truck back on Tuesday. Never again! I can only assume their horrendous customer service is due to the popularity of Jeeps and Ram's, and since they basically sell themselves the customer service has gone completely out the window. I have numerous other complaints involving sales negotiations, lease agreements, and other service issues, but I don't like to waste my time and energy being negative. But enough is enough. Please do not contact me, as I will never use your company again. More
Got me the deal I wanted but made it even better. Can’t wait to pull the ski in the summer with the new truck BCG is the man! Matt has the master plan wait to pull the ski in the summer with the new truck BCG is the man! Matt has the master plan More
Had a wonderful experience at pine belt. Very friendly and professional service. Can’t wait to be driving my Jeep Grand Cherokee limited edition suv. and professional service. Can’t wait to be driving my Jeep Grand Cherokee limited edition suv. More
I came down from Linden just to see Brian! Such an awesome car buying experience! Highly recommend. So worth the hour trip BCG all day ! awesome car buying experience! Highly recommend. So worth the hour trip BCG all day ! More
Lucian was an absolute pleasure to work with! He listened to what we wanted and delivered. He quickly responded to emails and phone calls and was very knowledgeable. We couldn’t be more happy with our experi to what we wanted and delivered. He quickly responded to emails and phone calls and was very knowledgeable. We couldn’t be more happy with our experience with him and highly recommend his service to anyone looking for a vehicle. More
Wonderful experience with John at Pinebelt. Friendly , professional and knowledgeable. Thank you for helping me make an end of lease decision. Never go over your mileage. professional and knowledgeable. Thank you for helping me make an end of lease decision. Never go over your mileage. More
Iris is amazing I would recommend 100%. She goes above and beyond to make the experience of buying a car relaxing and comfortable. Thank you so much Iris!!!! and beyond to make the experience of buying a car relaxing and comfortable. Thank you so much Iris!!!! More
Brian talks excessively lot (in a god way)but we still love him and he helped us get into our brand new 2021 jeep compass 80th anniversary edition. love him and he helped us get into our brand new 2021 jeep compass 80th anniversary edition. More
Everything went great. It was a very smooth process to get everything done that we needed to get done. Everyone including Elio was very helpful. get everything done that we needed to get done. Everyone including Elio was very helpful. More
Brian was a pleasure to work with. He delivered the car and we did I all the paper at my store. I would recommend him to anyone in need of a vehicle. and we did I all the paper at my store. I would recommend him to anyone in need of a vehicle. More