Pine Belt Subaru

ABSOLUTELY WONDERFUL CUSTOMER SERVICE!! I have been dealing with Pinebelt Subaru for over 3 years. From sales, to service they are the best. Salepeople (Michael Tillis and Luis Amaro) are I have been dealing with Pinebelt Subaru for over 3 years. From sales, to service they are the best. Salepeople (Michael Tillis and Luis Amaro) are knowledgeable, attentive and not at all pushy. Service department is top notch. Dealership provides loaner cars or transport to and from when you bring in your car for service. They also provide great refreshments, giant muffins, bagels, snack bars, along with coffee and such. My last visit to Pinebelt i dealt with Luis Amaro who was very personable, and attentive to my concerns. I would definitely recommend that you stop by to test drive a new Subaru at this dealership. Adrienne Soltys More

I have been going to Pine Belt Subaru for years and am happy to be a returning customer yet again. Mike was incredibly helpful during the car shopping and buying process. He made sure I got the car I love happy to be a returning customer yet again. Mike was incredibly helpful during the car shopping and buying process. He made sure I got the car I loved at a price I could afford. I would highly recommend Mike to family and friends looking to buy or lease a new car! More

Respectful, helpful and patient! Great service and were patient in putting me inside my dream car! Definitely recommend this dealership if buying a Subaru. Luis was a great help! Great service and were patient in putting me inside my dream car! Definitely recommend this dealership if buying a Subaru. Luis was a great help! More

Great customer services throughout the whole car buying experience. Matt’s expertise of Subaru vehicles made the car buying experience effortless. Thank you for the great service and fair pricing on our Su experience. Matt’s expertise of Subaru vehicles made the car buying experience effortless. Thank you for the great service and fair pricing on our Subaru Forester! More

Being Subaru Outback owners, we stopped in looking to get a second car but were unsure of new/ used or what model. Marisa took the time with us to look at and test drive various new and used versions of all a second car but were unsure of new/ used or what model. Marisa took the time with us to look at and test drive various new and used versions of all the Subaru models. Never any pressure, Marisa made the car buying experience pleasant, ultimately finding us the ideal car for our needs and budget. More

Marisa was super patient and was not pushy at all. We felt like she was on our side and working for us! We would def buy another car in the future. felt like she was on our side and working for us! We would def buy another car in the future. More

Marisa was great to work with! Super friendly and helpful. She followed up via the phone or text while I was car shopping, but I never felt pressured or uncomfortable at anytime ! Overall great exper helpful. She followed up via the phone or text while I was car shopping, but I never felt pressured or uncomfortable at anytime ! Overall great experience at Pine Belt Subaru ! More

Adeeyah made my car leasing experience quick and easy! She was able to set up and handle almost everything for me by email, knowing I lived a distance from the dealership. She had the new car waiting fo She was able to set up and handle almost everything for me by email, knowing I lived a distance from the dealership. She had the new car waiting for me upon my arrival, and was very knowledgeable about its features. She was friendly and patient throughout the whole process, and went out of her way to answer all of my questions. If you’re in the market for a new Subaru, I highly recommend Pine Belt and Adeeyah. Thank you for your help Adeeyah! More

Best car buying experience we've ever had! We would recommend D to anyone! She made our entire time painless and set our minds at ease the whole time. recommend D to anyone! She made our entire time painless and set our minds at ease the whole time. More

An anxious, cynic customer who had an amazing experience I am the type of person who doesn't like shopping for anything, let alone a major purchase like an automobile. As well, this was not a planned purchas I am the type of person who doesn't like shopping for anything, let alone a major purchase like an automobile. As well, this was not a planned purchase or something I was looking forward to. But it was time after another car finally bit the dust. I had a great experience with this very same dealership over 10 years ago, and had always regretted giving up a Subaru years ago. I am scared to death of the "numbers game", the "wheeling and dealing" and the "haggling" car dealerships are notorious for - part of the business I acknowledge. After going through the usual haggling (on both my end and my wonderful, highly patient, highly personable salesperson, Frederick Bodtman IV), I feared I was at the end of the road, and nothing could be done to meet my financial needs. It is no secret Subaru is a top rated auto manufacturer and they do not need to offer rebates. Eric Cenname, the sales manager,also joined in assisting us. For starters, he too was very personable, and extremely patient working with my requests. Eventually it was perceived by me, that I would be unable to come to terms, and unable to successfully make a purchase. I shook hands with both Frederick and Eric, and thanked them profusely, and let them know I needed to think things through, and hopefully at some point return to their dealership. I felt defeated, but in no way unhappy with them. For someone who took up much of their time, and then walked out the door I was treated extremely well. But not even an hour later, Eric contacted me to let me know he wanted to work out a deal still to get me a vehicle. I was beyond impressed, and returned soon after. To make a too long story short here, I ended up driving home in a new Subaru. I must point out that individuals like Frederick Bodtman IV and Eric Cenname are the reason I rushed right back to Pine Belt Subaru that day. I did not know a customer could have a positive experience like this with sales people in the highly complicated auto dealership business.I highly recommend all choosing Pine Belt for your Subaru. The company ought to know there Pine Belt dealership in Lakewood, NJ goes out of their way to make everyone possible a Subaru customer. Thank-you again to everyone that day at Pine Belt that made it a happy ending. More