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Planet Ford

Spring, TX

4.5
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,797 reviews

December 09, 2020

Great friendly experience with all at Planet Ford. Internet Dept. got a sales person for me before opening. Sales person and finance person were very helpful and friendly. More

by John.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Forgie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilda Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Jennings in finance, 5 STAR
Jan 05, 2021 -

Planet Ford responded

Jon, congratulations on your new vehicle. We thank you for choosing Planet Ford and sharing your kind review. We do hope you will let us know if we can ever be of any additional assistance.

December 07, 2020

Mark Foxworth was very helpful to our new Company. He went out of his way to help us. You have a great Dealership. thank you More

by pdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Foxworth
Jan 05, 2021 -

Planet Ford responded

Thank you for your five-star feedback. We always strive to go above and beyond to help. We appreciate you letting us know that mark and our team did just that. If you need anything additional, please let us know.

December 03, 2020

I brought a fleet car in for repairs and gave them both keys. When they returned the car it only had one key. I asked for both keys and they said that it is their policy to only take one key. I said I gav More

by AS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristopher Dearing
Jan 05, 2021 -

Planet Ford responded

Thank you for reaching out to share your feedback. Our management team would like to look further into your concern, but we do need the full name associated with your visit and any additional details. Please e-mail the additional information to social@planetford45.com.

December 01, 2020

Beautiful Dealership and great customer service.. Thanks again Terrance and Chad!! Job well done me and my wife appreciate y’all for the hard work and dedication y’all put in!!! More

by leoncastille85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Planet Ford responded

Leon, thank you for your compliment letting us know we have a "beautiful dealership and great customer service." Your total satisfaction is our top priority. WE are happy to read that Terrance and Chad provided just that. if you need anything additional, our team is always here to help.

November 08, 2020

When I arrived at Planet a Ford Terrance told me he had the perfect truck for me and he was right!!!! We started the paper work that same day. Now I’m enjoying my new truck. More

by Lathers
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Planet Ford responded

Thank you for choosing Planet Ford. We hope you are loving your new truck! We appreciate you letting us know that you had a wonderful experience thanks to Terrance and our team. Please let us know if you need any additional assistance. We are here to help.

November 07, 2020

Terrance and the team at Planet Ford blew my expectations out of the water! After placing an online inquiry at noon, Terrance had everything prepared and ready to go by the time I arrived at the dealer at 5p More

by dakota.prochnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Planet Ford responded

Dakota, Congrats on your new vehicle. We are happy to read that Terrance and our team provided exceptional service and you couldn't be happier. If you need anything additional, we are always here to help!

November 01, 2020

Great sales person great dealership. Rudy and JR took care of us gave us options and were true to their word they are the best. More

by Taibeard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gonzalez
November 01, 2020

Excelente servicio por parte de Rudy, paciente y se explicó muy bien. Todo lo que explico fue excelente. Y trato excelente.. Muchas gracias Rudy Gonzalez More

by Juan Badillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gonzalez
October 28, 2020

We pulled up and Fran was with us before we even parked! I was a first time buyer and she was the biggest blessing. They had already sold the car that I had in mind, but she helped me through the lot and go More

by junnette.launiuvao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran'Jessica Brown
Oct 28, 2020 -

Planet Ford responded

Junnette, congratulations on your new car. Thank you for sharing your five-star feedback about your buying experience at Planet Ford in Spring. We are happy to read that Fran and our team were helpful and you'll be back. We are always here to help.

October 26, 2020

Great Job, A+. 100% for sales Consultant Mr. Myles Arceneaux, very professional took care of us while our new vehicle was being made ready and without any type of pressure or stress! Had a good pleasa More

by det.almeida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Arceneaux
Oct 28, 2020 -

Planet Ford responded

Gary, We give this review and A= and thank you for not only choosing Planet Ford, but taking time to let us know that Myles and our team provided a great, pressure-free experience. Please let us know if you need anything additional.

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