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Planet Ford
Spring, TX
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,797 reviews
February 18, 2025
Randall Reed's Planet Ford Horrible customer service,I purchased a pre-owned 2019 Ford Ranger for my wife on Valentines day 2 days later steering went out had to spend 695 to have it towed to my house .Ha purchased a pre-owned 2019 Ford Ranger for my wife on Valentines day 2 days later steering went out had to spend 695 to have it towed to my house .Have called Byron my salesman and got cut off left 3 voice mails never responded. Called the used car service dept left 4 messages no response,tried to call finance dept I did talk to finance said can you put me in a different vehicle he said he would talk to sales manager then call me back he never did I have left multiple messages no reply, I finally got in touch with manager and they said they sold the other truck I originally wanted . So now I am out 695 for towing and be more then 10 days before the truck is fixed. Do not purchase from Planet Ford. More
by qballhd11
Employees Worked With
Byron Morales
February 16, 2025
We had such a pleasant experience buying a Ford F-150 from Planet Ford in 2023, that we didn't even consider shopping elsewhere for a second vehicle in 2025. This time we purchased a 2025 Ford Explorer S from Planet Ford in 2023, that we didn't even consider shopping elsewhere for a second vehicle in 2025. This time we purchased a 2025 Ford Explorer ST-Line from Planet Ford through Randy Cortez. Our experience was once again a pleasant one. Randy was courteous and professional, and very knowledgeable about the vehicle we were purchasing as well as the sales process. He was patient with any questions we had and walked us through the whole process of purchasing this SUV. Thanks, Randy. It is so nice to find a reliable dealership that doesn't use "bait-and-switch" tactics, or advertise super low prices then tack on thousands of dollars in obscure additional charges. Thanks again, Planet Ford! More
by karefullykooking
Employees Worked With
February 06, 2025
GREAT experience with all people involved in the process. I recommend the dealership and salesperson Hilda. I recommend the dealership and salesperson Hilda. More
by joejag48
Employees Worked With
January 19, 2025
Quick and expedited transaction. Had a wonderful experience. Would purchase another vehicle here in the future. Had a wonderful experience. Would purchase another vehicle here in the future. More
by valenciarony24
Employees Worked With
January 15, 2025
I recently had the pleasure of working with Hannah while purchasing a car, and I can’t recommend her enough. From start to finish, she was incredibly patient, taking the time to understand my needs and answ purchasing a car, and I can’t recommend her enough. From start to finish, she was incredibly patient, taking the time to understand my needs and answering all my questions without any pressure. Her honesty stood out the most—she was upfront about the pros and cons of different options, ensuring I made an informed decision that suited my budget and lifestyle. More
by Chaselee50
Employees Worked With
January 14, 2025
Great process! Randy and Mario were very good! Thank you! And thank you Planet Ford. Randy and Mario were very good! Thank you! And thank you Planet Ford. More
by Anamax
Employees Worked With
January 12, 2025
Jose did a great job in assisting with finding me my new truck, the process was quick and easy! truck, the process was quick and easy! More
by robertherbert2002
Employees Worked With
January 08, 2025
Very Easy to work and deal with, would do this vehicle transaction again. Will recommend. transaction again. Will recommend. More
by lowell.wheeler95
Employees Worked With
January 08, 2025
Huge selection of new F-150s to choose from. Staff was courteous and proffessional, great place to buy a new Ford. Staff was courteous and proffessional, great place to buy a new Ford. More
by nathang
Employees Worked With
January 07, 2025
Easiest purchase in my lifetime! I’m 60. Hannah did a great job. Very happy with my purchase. I’m 60. Hannah did a great job. Very happy with my purchase. More
by Ronnie.Wilson
Employees Worked With
