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230 Reviews of Planet Ford - Service Center
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March 22, 2020
Oil change Everything was done satisfactory on this visit. Everyone was friendly and professional. I was there early and the wait time was minimal. Thank you Pla Everything was done satisfactory on this visit. Everyone was friendly and professional. I was there early and the wait time was minimal. Thank you Planet Ford! More
by Boone
Employees Worked With
Patrick Huygen
Helpful March 18, 2020
I have used the dealers in the past with good results but not this time. Unlike other experiences this time there was NO communication, NO respect for me or my time, and NO resolutions to my primary issue. not this time. Unlike other experiences this time there was NO communication, NO respect for me or my time, and NO resolutions to my primary issue. More
by Laam
Employees Worked With
Alan
March 17, 2020
Excellent service and out in record time. Service was quick this time - sometimes it takes longer-this time was just excellent. We purchased our Vehicle with the assistance of Todd Yates y Service was quick this time - sometimes it takes longer-this time was just excellent. We purchased our Vehicle with the assistance of Todd Yates years ago and each time we go in he speaks to us and asks how we are doing- He has most helpful with the purchase and we have remained friends for some time now. I lke working with Donald Hansard for the service on our vehicle- He is quite knowledgeable and feel that he keeps track of our vehicle and tries to get us out in a timely fashion each time. I am an old car guy and know that he has not tried to oversell us as most dealerships do. Feel that our vehicle is safe in his hands. More
by beneve
Employees Worked With
Todd Yates and Donald Hansard
March 16, 2020
Always a pleasant experience. Rick White has always been my 'go to service man'. I call, schedule, arrive at given time, service ~ work is done and I leave. If there are 'unexpec Rick White has always been my 'go to service man'. I call, schedule, arrive at given time, service ~ work is done and I leave. If there are 'unexpecteds', he visits w/ me on the matter, and 'works' it. More
by thomas
Employees Worked With
Rick White @ Lincolni
March 13, 2020
Great customer service Great service; the sales associate who helped me found the best deal and price matched with competitors. My only complaint is after replacing my tire Great service; the sales associate who helped me found the best deal and price matched with competitors. My only complaint is after replacing my tires, one of the caps for the air gauge was not put back on. Outside of that which is minimal, this is the only place I come to get my car serviced. More
by Andrea
Employees Worked With
N/A
March 13, 2020
Routine service Couldn’t have been easier or quicker to get the valet service for my 20k service call..very courteous, caring..great followup ..all started with phone Couldn’t have been easier or quicker to get the valet service for my 20k service call..very courteous, caring..great followup ..all started with phone call to Don..service advisor More
by Jimhas5986
Employees Worked With
Don. Service advisor
March 11, 2020
Service on my 2007 Ford 150 Over the years I really appreciate the service on my Pick Up. They have done a very good job. I have nothing more to say abut this Over the years I really appreciate the service on my Pick Up. They have done a very good job. I have nothing more to say abut this More
by Paul
Employees Worked With
Not sure who did the service, but the man at the counter was Rios
March 10, 2020
Glove Box Rifled Through, Items Missing Usually, before leaving Dealership, I check My tires pressure before leaving with My Gauge. Not being able to stay out to do so this time, tire pressu Usually, before leaving Dealership, I check My tires pressure before leaving with My Gauge. Not being able to stay out to do so this time, tire pressure was not checked by Me! My Gauge did have a nice Buttoned down case! It no longer has that Case! My Tire Key Lock was ripped from the original packaging and the Lug rolled back and forth in my Glove box until the "NOISE" was discovered! I keep my Flex Neat and Clean, Especially the Glove where I also have a Copy of Insurance! Now the Nice Package the Tire Key Lock was in is Ripped, doesn't stay together as it once did, and my Tire Gauge Case is no where to be found. Very Displeased with workmanship, treatment of Flex, and my Glove Box. There is another reason for me now to check things Twice after receiving Quick Service at Planet Ford! More
by lcyrey51
Employees Worked With
Josaphat Rios
March 10, 2020
Quick Lane is Super! I called Service to inquire about car inspection and was told I could come by the Lincoln Quick Lane anytime. I did and the service was quick and eas I called Service to inquire about car inspection and was told I could come by the Lincoln Quick Lane anytime. I did and the service was quick and easy. Donald Hansard was efficient and pleasant to work with. More
by kjmckim65
Employees Worked With
Donald Hansard
March 10, 2020
Super duty truck maintenance I was leaving to go on a long trip and needed oil and filter changed as well as tire rotation and replacement of fuel filters. Planet was able to do I was leaving to go on a long trip and needed oil and filter changed as well as tire rotation and replacement of fuel filters. Planet was able to do this quickly and at a very reasonable price. Gave me peace of mind that my trip would be trouble free......and it was! More
by kurtlauer33
Employees Worked With
Monique Parks Lewis
