Planet Honda

I purchased a Cerified Pre-Owned Honda Civic today. The salesman, Marco Dos Santos was very skilled at listening to my requirements. he took the time to determine what i needed and what vehicles he had th salesman, Marco Dos Santos was very skilled at listening to my requirements. he took the time to determine what i needed and what vehicles he had that would meet my needs and price range. he was quick and efficient about processing the paper work required without making it hassle for me. he told everything i needed to know about paper work i was signing to make the purchase and explained what actions i needed to take to comply with nj state law about insuring and registering the car. he told me his schedule for the succeeding week so that i would be able to contact him with any questions. he thoroghly explained all of the features of the car and made sure I knew how to use all of the functions. Now I call that outstanding Salesmanship!! Marilyn and Courtney More

Alix provided me with very friendly, professional service. He was very informative and made the purchase of my new Honda Fit an easy and pleasant experience. It was a pleasure doing business with him service. He was very informative and made the purchase of my new Honda Fit an easy and pleasant experience. It was a pleasure doing business with him. More

Planet Honda utilizes deceptive approach with "$4,000 coupon" to entice customers to come and in and talk to a “friendly” salesperson, Anthony. Anthony tries to act as your "friend," pretending t "$4,000 coupon" to entice customers to come and in and talk to a “friendly” salesperson, Anthony. Anthony tries to act as your "friend," pretending to actually care about your situation, family, etc., until the finance manager tells him that there is no way to approve the initial lease terms requested by us. Anthony continues to ask for various documents and information, knowing fully well that we cannot get new a lease deal. Nonetheless, Anthony assures us that he “will work to get us the best possible deal.” We leave and are told he will call back when finance manager files request with Honda Financial Services. One week goes by, and no call from Anthony. We follow up with numerous calls. Finally, almost two weeks later, Anthony leaves message that Honda Financial Services did not approve lease/loan and also states that he could “still help” us in getting a loan to buy our current leased-vehicle. In a follow-up message, Anthony stated that we would have to return and do paperwork "because the dealership already shredded the original paperwork.” We later found out from another NJ dealer that Planet Honda never contacted Honda Financial Services to request approval. Deceptive, dishonest, and patronizing, is the best way to categorize our experience with Planet Honda. More

A no pressure, comfortable experience, where the salesperson (Akira Carlos Shibata) is knowledgeable and patient while never resorting to numbers games or coercion tactics. We completed the transac salesperson (Akira Carlos Shibata) is knowledgeable and patient while never resorting to numbers games or coercion tactics. We completed the transaction feeling that we received an excellent deal. Service was quick and to the point. The walk-through of the new vehicle was concise but clear, and all questions were well answered. The salesperson understands his product and the financial intricacies behind selling the vehicle. He discussed pricing with a clear and honest approach. This is our second SUV with Planet Honda, and we continue to highly recommend this dealership for their customer service. More

Our dealer was great, very honest, no hassle. I felt very comfortable with my purchase. I would definitley buy my next car at this dealership very comfortable with my purchase. I would definitley buy my next car at this dealership More

We visited Planet Honda on 9/2/11 to view Odysseys and see if there were any Labor Day sales going on but not necessarily to purchase a vehicle. It was due to Alex's professional attitude and demeanor th see if there were any Labor Day sales going on but not necessarily to purchase a vehicle. It was due to Alex's professional attitude and demeanor that I stayed beyond the "looking" stage and ultimately purchased a 2011 Oddysey Touring. Mark was also very professional and courteous. More

Throughout the entire process, both Frankie and Mark were very helpful, supportive, accomodating and professional. They made the stressfull time of purchasing a vehicle a pleasurable experience. As a resul very helpful, supportive, accomodating and professional. They made the stressfull time of purchasing a vehicle a pleasurable experience. As a result, I would not hesitate to return to this dealership for future business. More

Akira Shibata was my Honda salesperson. He was very helpful in locating the exact car that I wanted. I would not only recommend this dealership to my friends, but I would certainly recommend any one I helpful in locating the exact car that I wanted. I would not only recommend this dealership to my friends, but I would certainly recommend any one I know to ask specifically for Akira. He was knowledgeable about all the various Honda models, as well as friendly and respectful towards his customers. I've answered "great" on every one of these questions because my experience at Planet Honda, and my wonderful salesperson, Akira Shibata, made the process of buying a new car quite simple. Thanks again for being so helpful in my purchase of a Honda. More

I bought a 2011 Honda Odyssey EX. The Sales Consultant, Sai Henry Li, was very friendly, pleasant to work with and explained (and demonstrated) in details about the functional changes, especially service/o Sai Henry Li, was very friendly, pleasant to work with and explained (and demonstrated) in details about the functional changes, especially service/oil life display, vehicle stability assistant system, folding the third row seat,moving/removing the second row seat in Odyssey, utility for MP3 player, CD player with hard disc since I bought the same model in 1999. The car was sparkle clean. The Sales Manager, Gang Wang was really helpful, friendly, and easy to work with. He offered very good price and trade-in allowance for the 1999 Odyssey. With his help, the entire purchasing process was very efficient. The paper work was also done efficiently; and I drove the new car home in less than 2 hour after the initial negotiation. This is the best car purchasing experience that I ever had. More

Best car experience ever! Gerry was customer focused, respectful, and helpful. We will definitely recommend him and planet Honda to friends and relatives for their fantastic service. respectful, and helpful. We will definitely recommend him and planet Honda to friends and relatives for their fantastic service. More