429 Reviews of Planet Honda - Service Center
Extremely dissatisfied. Last year2022 the battery had to be replaced but covered by the warranty.This year 2023 battery was again replaced but had no warranty all though it Last year2022 the battery had to be replaced but covered by the warranty.This year 2023 battery was again replaced but had no warranty all though it was a year old.The new battery now has a 3 year warranty..how do you explain this?i will not recommend Honda cars or Planet Honda service More
Great service! Derek Mohammed gave me all the details I needed to finance my car Derek Mohammed gave me all the details I needed to finance my car More
Came in had a test drive got the car I want it paid for it and went home easy day it and went home easy day More
Avoid getting your vehicle serviced here. They will get you in for a reasonable price but then call you for a problem they found while servicing you car. The price quoted will be exorbitantly high but then you in for a reasonable price but then call you for a problem they found while servicing you car. The price quoted will be exorbitantly high but then you have to make a decision quickly and most likely you will agree because you don't know better. At the time of check out they will add up to 25% additional more miscellaneous charges. In my case, I went for a free honda fit recall. They found a broken seal in the axle which must be replaced -- the cost $320 and also recommended tire rotation for $28. By the time I checked out, I payed $427. This kind of practice of preying on customers who are not experts in details of car maintenance and deceptive pricing is just not right. Find a local car mechanic or definitely find another honda dealer with better more transparent business practice. More
This is the absolute worst service dealer for Honda. They are so rude and disorganized. I never heard of no walk-ins just to get air in my tires. Then I was told I would have to wait 3-4 hours if I came in w are so rude and disorganized. I never heard of no walk-ins just to get air in my tires. Then I was told I would have to wait 3-4 hours if I came in while waiting. The rude manager said to also leave the car with him and he will look at it the next day and there was no ride to take me home. My ride is all the way in New York. That is the most ridiculous thing I have ever heard just for air. I will never ever deal with the service or sales department again. I ended up getting air at a gas station which was free of charge and it took a couple of minutes. I also got my Honda towed there for another situation and they almost lost the car and no one ever called to update me on how my Honda was. I had to call. Never again will I go here. The dealers in new York are better. More
The worst service department on the planet. They don't deliver on what was promised. Checking oil level should not take over two hours unless the person doing the job is a moran deliver on what was promised. Checking oil level should not take over two hours unless the person doing the job is a moran More
I had a very good experience at this dealership. They were friendly, professional and accurate with the completion date of my vehicle... I also liked that they called me to provide an update, as well. were friendly, professional and accurate with the completion date of my vehicle... I also liked that they called me to provide an update, as well. More
Got there about 9:45 for a 10:00 am appt. for Air Bag Operation check. And that was all. Did not get the car back until about 12:15. Extremely disappointing and absurd that it would take this long. Operation check. And that was all. Did not get the car back until about 12:15. Extremely disappointing and absurd that it would take this long. More
Great service! I would definitely return! Wonderful customer service and we were in and out. Would recommend to anyone. They took really great care of my brand new car. customer service and we were in and out. Would recommend to anyone. They took really great care of my brand new car. More