Planet Honda - Service Center

service appointment handled in timely manner Was given a Saturday appointment for oil change and recall fix. Job was done promptly as I waited. The snack bar helped pass the time. Very pleasan Was given a Saturday appointment for oil change and recall fix. Job was done promptly as I waited. The snack bar helped pass the time. Very pleasant surroundings within dealership. More

Downhill I've been taking my car to Planet Honda exclusively since I purchased it in 2014. This most recent visit was more than likely my last. Upon arrival, I've been taking my car to Planet Honda exclusively since I purchased it in 2014. This most recent visit was more than likely my last. Upon arrival, I was told that the oil change I had called to schedule wasn't put in as an oil change. Then, asking how long it would take, I was told about an hour. This is normal for Planet Honda, even though most establishments can complete an oil change in about 20 minutes. This oil change took 2 and a half hours. They also tried to charge me $72 for wiper blades. I've never encountered this there before, so perhaps it's a one time thing, although the price of wiper blades did astound me and continues to. Additionally, my entire multi-point inspection was wrong. Even the service adviser acknowledged this. Insult to injury, service person I dealt with called me twice after I left, informing me that he was returning my call. I never called him, so I assumed it was a mistake and let it go. The next day, he called again. I called him back, and he wasn't available. So I left a message that I never called him and if he needed something, he could call me back, but if he doesn't actually need something from me, he should stop calling. An hour later, I received a call from someone who got forwarded my message and they were returning my call, inquiring what I needed. The person I spoke with was incredibly rude and seemed angry with me for doing them a courtesy of letting them know that I didn't actually need anything. Additionally, I had had a service contract with them, and they never notified me it had expired. You can call me a dozen times in error, but you can't let me know that I no longer have a service contract? I've had several great experiences there. This was not one of them. More

Quick. Painfree Came in for recall service, oil change and wheel alignment. Performed an inspection and found dirty brake fluid. Car is now stopping better. Didn’t Came in for recall service, oil change and wheel alignment. Performed an inspection and found dirty brake fluid. Car is now stopping better. Didn’t have to wait long at all. More

Recall for negative battery terminal Great service. Told me the repair may take 45 mins but by the time i bought and ate my bagel my car was finished. Thanks Great service. Told me the repair may take 45 mins but by the time i bought and ate my bagel my car was finished. Thanks More

Great service My service rep was friendly and knowledgeable. The entire process was very smooth and Ibwas in and out in no time. The dealer is very clean and welcom My service rep was friendly and knowledgeable. The entire process was very smooth and Ibwas in and out in no time. The dealer is very clean and welcoming. Recomend. More

Need to check brakes The staff is very informative and helpful They also try to make you feel very comfortable. I appreciate their concerned for your welfare and try to s The staff is very informative and helpful They also try to make you feel very comfortable. I appreciate their concerned for your welfare and try to serve and answer all of your concerns. , More

Great I had a very nice experience. I was greeted with a smile and everybody was friendly. The service was done in a decent amount of time. I had a very nice experience. I was greeted with a smile and everybody was friendly. The service was done in a decent amount of time. More

Great Excellent service. Friendly staff. Work was done on time. Overall I believe that Honda has a great customer service. Not hidden fees or extra charges Excellent service. Friendly staff. Work was done on time. Overall I believe that Honda has a great customer service. Not hidden fees or extra charges. More

Oil change The service was quick and friendly, faster than the usually time I spent from the last time. Overall I was satisfied with the service. N The service was quick and friendly, faster than the usually time I spent from the last time. Overall I was satisfied with the service. N More

Oil change and check radio Changed my oil but my radio still freezes up nothing was done about it from the beginning I had problems with this car so I’m over it too Changed my oil but my radio still freezes up nothing was done about it from the beginning I had problems with this car so I’m over it too More