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Planet Nissan

Las Vegas, NV

4.6
4,782 Reviews
#1 in Nevada, #1 In the West, #1 For a Reason" Planet Nissan is the #1 Nissan Dealership in Nevada and on the West Coast. We pride ourselves on this reputation. It is our stated policy to treat every vistor as an honored guest in our home everyday, everytime, without fail, No Exceptions!
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5850 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 4,782 reviews

October 14, 2024

Grate customer service Was amazing Mike Bata was great salesman And I will recommend all friends More

by RANA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Planet Nissan responded

Rana, thank you very much for your kind words and high review! I am so glad to hear to hear that Mr. Bata treated you so well during time here at Planet Nissan.

October 13, 2024

horrible customer service. Waited 4 months to have my windshield replaced. Service rep Ken is overly cocky, disrespectful and really likes to make excuses. Worst experience More

by NAGROMJJ
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Planet Nissan responded

We are deeply sorry to hear about your experience and sincerely apologize for the frustration you’ve encountered, especially with the long wait for your windshield replacement and the interactions you described. This is not the level of service we aim to provide, and your feedback is concerning to us. We would appreciate the opportunity to discuss this further and make things right. Please reach out to us directly at 702.876.8000 so we can address the situation and ensure it doesn’t happen again. Your feedback is valuable, and we’re committed to improving based on it. Thank you for bringing this to our attention.

October 11, 2024

Planet Nissan is THE place to go to buy or service your car. Marvin Felix got me a great deal on my Sentra and Jason in service always makes sure I get in and out quickly! The entire staff is so helpful al More

by preextra3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Planet Nissan responded

We're thrilled to have exceeded your expectations during your visits! We love to her that you've got someone taking great care of you in each department of the store. Thank you for continuing to be part of the Planet Nissan family!

October 11, 2024

I had bad credit & they treated me professionally & option to help me , Very friendly staff , so grateful! More

by jacobeachcr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TY
October 11, 2024

I’m grateful to Ken my service advisor for the great customer service I received. I was given a good deal on my purchase of 4 new tires. My vehicle was done before the promised time and cleaner than i More

by gabrielegem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Vontalge
Oct 11, 2024 -

Planet Nissan responded

Your business is most definitely appreciated here at Planet Nissan Gabriel! While I am so glad to hear we exceeded your expectations, I would like to apologize on behalf of whichever other Nissan store you used to do business with...it doesn't sound like they're doing things the Nissan way. We want to be your go to spot for all of your automotive needs moving forward and we're looking forward to a long relationship from here. Welcome to the Planet Nissan family Gabriel!

October 10, 2024

Outstanding service department. Ruben is an excellent service representative. Everyone in the service department has done a great job. More

by scpd4059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Oct 10, 2024 -

Planet Nissan responded

Thank you for taking the time out of your day to let us know that we have an "outstanding service department!" We do not take these reviews lightly and appreciate you letting us know what a great job our team is doing. Thank you for continuing to chose Planet Nissan.

October 10, 2024

They are always nice and helpful. I had work done on my Sentra. It went very smooth and my advisor Sonia was very helpful! She found a recall, I had no idea about and we got it fixed! More

by dtsv2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Service Writer
Oct 11, 2024 -

Planet Nissan responded

Your happiness is our success – thanks for letting us know we made a difference!

October 10, 2024

Ken was my service adviser. He kept me , aware of everything, going on with my car while it was in the shop. Great service and will always recommend Nissan to my family and fr More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Oct 11, 2024 -

Planet Nissan responded

Thank you for this lovely review Donna! We appreciate hearing back from our customers and we're honored to have earned your positive feedback. We look forward to a long relationship of helping out with your automotive needs!

October 09, 2024

I have been going to Planet Nissan for the past 4 years and refer anyone I know looking for a car to see Mike Bata. From Sales to Service, the customer service is the best! Ken in service is great as well More

by Christyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bata, Ken in service , Gary VanNess
Oct 10, 2024 -

Planet Nissan responded

Thank you for being part of the Planet Nissan family for the past 4 years, we appreciate your loyalty! To hear you recommend our dealership and Mr. Bata to your friends and family is the highest compliment we can receive. We're looking forward to a long relationship of being here for your auto needs.

October 09, 2024

From making an appointment to picking up my car. The service was excellent. My car was returned almost like new The workmanship was done in a timely manner, my car was was cleaned and washed. In More

by JUNEITOKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rohas, Stacey August
Oct 10, 2024 -

Planet Nissan responded

Your satisfaction is our top priority, we’re delighted you had a great visit! Thank you for your support and for this glowing review! We look forward to serving you again.

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