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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,464 Reviews

3,464 Reviews of Planet Nissan - Service Center

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January 22, 2025

Friendly and professional. Waiting area was very comfortable and relaxing. Location is very convenient and has easy access More

by JFM1MOOREJR@yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Planet Nissan responded

Thank you for these kind words, we love hearing that we're hitting all the marks.

January 21, 2025

They were very quick to service my car and did a very good job. They aired up my tires topped up my fluid and sent me a very well detailed multipoint inspection. The service advisor sent me frequent upda More

by Dice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Juarez
Jan 24, 2025 -

Planet Nissan responded

Thank you for taking the time to leave us this great review. We strive to give each and every customer the attention and care they deserve, it's great to hear we're succeeding.

January 20, 2025

I came in for an oil change and was provided with the normal recommendation of additional services that should be attended to. All but one of the recommended had already been performed, including transmi More

by rbloecker
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Planet Nissan responded

We are sorry to hear that your experience at our service center did not meet your expectations. Please giive us a call at 702-876- 8000 so that we our service manager can try to resolve this issue.

January 17, 2025

I love it here! They always take good care of us. Jason, my service advisor is super helpful, no matter the issue. Highly recommend! More

by DRD Dental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas , Gary VanNess
Jan 24, 2025 -

Planet Nissan responded

Pleased to hear Jason takes great care of you every time you come in and is super helpful. I will make sure his manager knows about this awesome review!

January 17, 2025

Always get great customer service at planet Nissan, whether at the service department or in the sales department. Love Gary and Justin! More

by DRD Dental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
Jan 24, 2025 -

Planet Nissan responded

Thank you for this glowing review and for trusting us with your vehicle servicing and purchase process.

January 15, 2025

When I first arrived at the service center, I needed a much needed oil change. I was going out of town and their service department wasn't closed yet when I arrived, but I was told they weren't doing any More

by DMCHIDBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas
Jan 24, 2025 -

Planet Nissan responded

Wow! This is a story I am so glad to hear about. Nothing proves how much we appreciate our customers more than our staff going above and beyond like this. Taking into account your personal situation and choosing to help you right then and there is exactly the kind of work we love to see around here. Thank you for sharing your experience, and for choosing Planet Nissan.

January 10, 2025

Brought both of my cars to get serviced and Jason was out agent who took great care of us and got us in and out in no time . More

by Amondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rodas
Jan 12, 2025 -

Planet Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

I scheduled an appointment online for an appointment at Planet Nissan on 12/31/24 @ 1:30pm because I had problems with my car starting two days earlier. I get there at 12:45 only to be told I have to be"tr More

by Southpuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Planet Nissan responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (702) 425-8141. We look forward to hearing from you.

Jan 11, 2025 -

Planet Nissan responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (702) 425-8141 at your earliest convenience to discuss how we can turn your experience into a positive one.

January 08, 2025

Great service, my car was ready as promise, Ryan a great service rep. to communicate with. More

by CLARENCEJENNINGS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 09, 2025 -

Planet Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Planet Nissan. We are always more than happy to assist you if anything else comes up. Take care!

January 07, 2025

I always go to Planet Nissan for all my car services. Everybody is nice and the customer service is awesome. I always ask for Ken Vontalge as my service technician bec he takes good care of my car and he More

by MARILYNLOPEZ5969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vontalge
Jan 08, 2025 -

Planet Nissan responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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