Planet Nissan - Service Center

I have done business with this dealership/service department for over 10 years and have nothing but great things to say about the staff and service department. Thank you for taking care of me and my department for over 10 years and have nothing but great things to say about the staff and service department. Thank you for taking care of me and my cars! More

Professional customer service, time frame for service was correct, and clean in all the areas. TV in waiting area is great. I would recommend having coffee or tea available for customers. correct, and clean in all the areas. TV in waiting area is great. I would recommend having coffee or tea available for customers. More

great service, freindly, they go over and above, to make sure that the customer is taken care of, they never over sell, service is fast but not skipped over sure that the customer is taken care of, they never over sell, service is fast but not skipped over More

I've been using Planet Nissan for my service needs since 2016. Up to now, I've been very satisfied with the service. This week I took my Maxima in for an oil change and tire rotation. I had a "free oil c 2016. Up to now, I've been very satisfied with the service. This week I took my Maxima in for an oil change and tire rotation. I had a "free oil change" coupon from the service advisor I dealt with in the past. Because that advisor no longer works at Planet Nissan, they refused to honor the coupon. after 2 hours I received a text seeming to indicated the service was completed... but no indication of the tire rotation. I went to inquire and found the tire rotation was not completed. So after another 30-40 minutes the service advisor came out with completed paperwork and I was able to pay and leave. A note on the paperwork: the "Multi-Point Inspection" report no longer details the condition of inspected components- such as tire tread depth and mm remaining on the brake pads... just indicates pass/fail. All in all, a subpar performance that did not meet my expectations. More

The electronic communication lacked personal touch. Was nice to receive the information to review but was a little confused about who and how to call to discuss matters. nice to receive the information to review but was a little confused about who and how to call to discuss matters. More

Great Service Dept and Employees! Less time waiting in the Service department, Alexander listens and follows up in my concerns. Kept me informed with updates! the Service department, Alexander listens and follows up in my concerns. Kept me informed with updates! More

Professional, courteous very communicative, very polite everyone was very nice, I would recommend this dealership to family and friends and a mater of fact I might buy my next car there everyone was very nice, I would recommend this dealership to family and friends and a mater of fact I might buy my next car there More

Thanks Alex for all that you do and for the service provided to efficiently get our car up and running again! We had our car sooner than expected. Thanks again! provided to efficiently get our car up and running again! We had our car sooner than expected. Thanks again! More

Ruben was very professional and not pushy. He answered all my questions. Only did the work I requested. Very happy with service.I would return for my next service if Ruben can help me. all my questions. Only did the work I requested. Very happy with service.I would return for my next service if Ruben can help me. More

Good customer service, excellent service advisor, comfortable waiting area. Unfortunately, car wash was broken. I have been a loyal customer of Nissan for several years. comfortable waiting area. Unfortunately, car wash was broken. I have been a loyal customer of Nissan for several years. More