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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,465 Reviews

3,465 Reviews of Planet Nissan - Service Center

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September 06, 2024

My experience is always great at Planet Nissan everyone is helpful and treat me like family More

by ADAMAMER4444444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audie Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary VanNess, Stacey August
Sep 06, 2024 -

Planet Nissan responded

We're so happy you had a positive experience. Thanks for being a valued customer!

September 06, 2024

I always get great service at the dealership. I go there all the time for my oil change More

by PAULADENISERAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Sep 06, 2024 -

Planet Nissan responded

Your satisfaction is our top priority. Thanks for the positive review!

September 06, 2024

We had a wonderful experience at Planet Nissan! Daniel and Sam were absolutely fantastic! They went above and beyond for us. The total time to walk out with our new car was about 3 hours - amazing, More

by TYLEEANN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Maimran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Sep 06, 2024 -

Planet Nissan responded

Tylee, Thank you so much for this wonderful review. We are so glad that Daniel and Sam took such amazing care of you during your (very quick) time at our dealership. Welcome to the Planet Nissan family !

September 05, 2024

My latest experience was amazing, as is every visit with Planet Nissan. The reason for this would be my service advisor, Alexander Lobos, who consistently exceeds my expectations. He is the reason I will tr More

by LISAFALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Lobos, Service Advisor
Sep 06, 2024 -

Planet Nissan responded

Lisa, it is so good to hear that every visit to Planet Nissan is an amazing experience! Especially that this in thanks to Alexander. Sounds like he is embodying all of the the ways we want our customers to be treated! Thank you for letting us know what a great job Mr. Lobos is doing and thank you for continuing to choose Planet Nissan!

Sep 07, 2024 -

LISAFALEXANDER responded

Thank you for your response! See y’all again soon!

September 05, 2024

The wait time was supposed to be 2 to 3 hours and it only took one and a half hours More

by SNYDLY-57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 07, 2024 -

Planet Nissan responded

We're grateful for your business and for the opportunity to serve you! Your happiness is our success – thanks for letting us know we made a difference!

September 03, 2024

Jason was the best service representative as usual. Got us a loaner car and went to work for a week on fixing my vehicle. Everything came out great! More

by DHAWKONU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Sep 03, 2024 -

Planet Nissan responded

Thank you for taking the time to leave us a 5 star rating and review. I will make sure Jason's direct manager hears about what a great job he is doing taking care of his customers! Thank you for choosing Planet Nissan for your service needs, and remember we're here to help when you are ready to upgrade!

September 02, 2024

Brought my car in at 7:45 for my appointment. Was told there were cars ahead of mine and that was fine. I told them I would wait. He assured me he would find me when it was done. I even check More

by DDYER725
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Sep 03, 2024 -

Planet Nissan responded

Thank you for taking the time to leave your feedback. We appreciate your input and will use it to improve our services.

September 01, 2024

I love coming to Planet Nissan and getting my car serviced!! The service representative Alexander is amazing and always is helping me with what I need! More

by HAILEYCISNEROS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Lobos
Sep 03, 2024 -

Planet Nissan responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority! Also thanks for taking note of what a great experience Alexander always strives to provide!

September 01, 2024

I took my truck for a front brake replacement rotors and pads because when I brake stop my truck something wrong like stop and won’t stop they said that I need a replacement. So I $620.00 I my truck still t More

by ROGELIORAM_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donovan , Stacey August
Sep 03, 2024 -

Planet Nissan responded

We're sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right.

August 31, 2024

This dealership is always good and fast. The customer service is great and I am always leaving satisfied. More

by MIAALAUREN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Castro
Sep 03, 2024 -

Planet Nissan responded

We're delighted to have provided you with excellent service here at Planet Nissan – thank you!

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