Platinum Chrysler Dodge Ram Jeep - Service Center
Terrell, TX
43 Reviews of Platinum Chrysler Dodge Ram Jeep - Service Center
Service dept was accommodating to my schedule. Did exactly what I needed and wanted. Very friendly and helpful. Answered my questions and brought my truck out cleaner than it went in exactly what I needed and wanted. Very friendly and helpful. Answered my questions and brought my truck out cleaner than it went in More
Upon arrival to the service department I was immediately greeted at my car. Ron walked me through the process of my visit and gave me a tour of the available waiting area. greeted at my car. Ron walked me through the process of my visit and gave me a tour of the available waiting area. More
great work guys, took my car in for routine service, they had me taken care of quickly and effectively, thanks for the recommendations and the service, great team had me taken care of quickly and effectively, thanks for the recommendations and the service, great team More
I was treated great and they handled the job I needed to take care of I will definitely bring my Jeep back to be taken care of and thanks to mike my service writer take care of I will definitely bring my Jeep back to be taken care of and thanks to mike my service writer More
Customers are treated with the upmost respect and you are kept in the loop during whole process will your vehicle is in their shop. State of the art facility. kept in the loop during whole process will your vehicle is in their shop. State of the art facility. More
Great service. They had me in and out in no time. The service waiting area was well stocked with drinks and snacks. It was clean. service waiting area was well stocked with drinks and snacks. It was clean. More
Very nice new dealership. They had my car for 10 working days, they said there was a delay in the parts, but they estimated 2-3 days when they finished the quote. They didn’t bother to call me and let me k days, they said there was a delay in the parts, but they estimated 2-3 days when they finished the quote. They didn’t bother to call me and let me know there was a delay I had to contact them to see what was going on. It was very expensive to get my car worked on there. More
They repaired the recalls on my truck. They were courteous and prompt. Michael Weldon handled everything from setting the appointment to the settling of the final paperwork. He even helped me find courteous and prompt. Michael Weldon handled everything from setting the appointment to the settling of the final paperwork. He even helped me find out the prince of a car I was interested in at the dealership. Very grateful for all his help. More
I recently had my 2016 ram in for service on my rear axle pinion bearings and bent axle shaft. The service was excellent from the start to the finish and my truck was finished and ready to pick up much soone pinion bearings and bent axle shaft. The service was excellent from the start to the finish and my truck was finished and ready to pick up much sooner than I was told. Ron was excellent in keeping in touch with me at every step of the process. He handled all of the correspondence with the extended warranty folks. Kyle handled the repair very quickly and cured both the issues. I would not hesitate to bring my truck back for service at Platinum. More
It was a very good experience.Friendly profesional . It was a very good experience. Friendly profesional . The best part is my guarantee cover it all and the time my care spend there it was less than I It was a very good experience. Friendly profesional . The best part is my guarantee cover it all and the time my care spend there it was less than I expected. More