Platinum Volkswagen

I took my car to Platinum Volkswagen on Saturday Jan 27th 2012 for service. They have a great service department. I bought my car at Sunrise VW but there service is substandard.If you want your car fixed rig 2012 for service. They have a great service department. I bought my car at Sunrise VW but there service is substandard.If you want your car fixed right take my advise and take it to Platinum Volkswagen.They care about you as a customer from the manager to the lot guy. More

Platinum Volkswagen was unlike any other dealerships that I walked into because of Doc. The service that I received was top notch. Not only was he the funniest guy that you would ever encounter, but he was h I walked into because of Doc. The service that I received was top notch. Not only was he the funniest guy that you would ever encounter, but he was honest and took the time to make sure that I achieved what I wanted to accomplish with my purchase. I walked out of the dealership knowing that I was matched with the perfect car according to my needs. I'm glad I walked through Platinum Volkswagen's doors. **HIGHLY RECOMMENDED** More

I recently purchased a car from Platinum Volkswagon. I have to say I had a wonderful experience at this dealership. Car shopping can be a stressful situation. I did not feel any stress when shopping with have to say I had a wonderful experience at this dealership. Car shopping can be a stressful situation. I did not feel any stress when shopping with Platinum Volkswagon. The sales department is friendly, knowledgeable and most importantly to me not pushy for me to buy this car. They gave me time to make my decision and did not pressure me for the sale. I would especially like to thank my sales consultant Leo Sandoval and sales manager David Quintero for making this such a wonderful experience. They were both great to me and true gentlemen. When I picked up my car Leo spent over an hour with me going over the features of the car. I really appreciated that. I have bought cars before and I have not had such a thorough explanation of the car features from the sales team. I would highly recommend this dealership. I am very happy to be part of the platinum volkswagon family!!! More

After a terrible experience at Sunrise Volkswagen in Lynbrook NY, we were immediately greeted by the friendly owner, Josh, who then immediately referred us to one of his top salespeople, Doc. Doc went o Lynbrook NY, we were immediately greeted by the friendly owner, Josh, who then immediately referred us to one of his top salespeople, Doc. Doc went out of his way to please us and to immediately tend to our needs regarding the purchase of a VW Jetta. The car my daughter wanted was brought to us within ten minutes for a test drive. The price of the car was fair and the money given to us for our trade-in was also fair. Financing was excellent at 0.9% by VW and the initial paperwork was done. We were in and out in about an hour. I would highly recommend this dealership to anyone looking to purchase a VW on Long Island. More

Thank you Platinum VW for your top notch customer service! As a first time buyer, the team at Platinum VW was very helpful and patient with all of my questions. The knowledgeable staff took care of service! As a first time buyer, the team at Platinum VW was very helpful and patient with all of my questions. The knowledgeable staff took care of me like I was part of the family. I was able to test drive the Tiguan today in the snowy weather and it had great handling. I drove out of the dealership a very satisfied customer with my new 2012 Tiguan! Thank you Josh, Doc, Juan, Rob and Jim for all your help! I am so thrilled that my very first car is a VW from Platinum! - Jenny More

Leasing a car from Platinum VW was an absolute pleasure! The communication, product knowledge, professionalism, and honesty exhibited by the organization was refreshing and something I never thought I wo The communication, product knowledge, professionalism, and honesty exhibited by the organization was refreshing and something I never thought I would find from an auto dealership. These guys have renewed my faith that you can get excellent "customer service" from a retailer. Keep up the good work. More

The dealership itself was very clean and organized. All the salesman at Platinum Volkswagen were very friendly and accomodating. They were not pushy like most of the other dealerships I had worked with. Th the salesman at Platinum Volkswagen were very friendly and accomodating. They were not pushy like most of the other dealerships I had worked with. They made me feel comfortable and not intimidated. Leo Sandoval was my salesman. He was wonderful and very friendly. He helped me along with every question and comment I had. He did not get frustrated at all and was very patient with me along the entire process. I HIGHLY RECOMMEND THIS DEALERSHIP TO ANY PERSON THINKING OF PURCHASING A VOLKSWAGEN NEW OR USED!!! More

After visiting several used car dealers on Long Island ,my experience with Platinum V.W. was almost surreal. The entire staff from my great salesman Damian, to the manager, finance guy and everyone else ,my experience with Platinum V.W. was almost surreal. The entire staff from my great salesman Damian, to the manager, finance guy and everyone else I met, were everything that other dealers are not. They know every detail about their cars, they are courteous, extremely respectful, and all together just a classy bunch of guys. I would never go anywhere else for a car and won't let anyone in my family and friends go anywhere else for a car before visiting Platnium, even if they are not shopping for a V.W. I am loving my Pessat and grateful to Damian for his awesome service. A real class act all the way. Thank you. More

A pleasant exprience all around. Every single aspect from A pleasant exprience all around. Every single aspect from the test drive, car information, financing, and preparation we explained professionally an A pleasant exprience all around. Every single aspect from the test drive, car information, financing, and preparation we explained professionally and courteously. Never at any point did I feel like I was being decieved or misled. The staff is friendly, even if they have no part of your sale. You walk out feeling like you did the right thing all the way. I highly reccomend this dealership. More

The customer service at Platinum Volkswagen is exceptional. Ron Grella welcomed me right away and answered all my questions/concerns about purchasing a 2012 Jetta. I traded in my 2009 Jetta before exceptional. Ron Grella welcomed me right away and answered all my questions/concerns about purchasing a 2012 Jetta. I traded in my 2009 Jetta before the lease was up and was worried that the price would be too high. Ron worked hard to get me a great, affordable price. It was an unexpectedly quick process and I was able to pick my new car up just a week later. Before I stepped into Platinum Volkswagen, I was worried that I would have to go to numerous dealerships to find he best deal. That wasn't the case thanks to Ron Grella and I'll be returning to Platinum Volkswagen for future vehicle purchases. More