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Plaza Cadillac
Leesburg, FL
1,809 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,809 reviews
Verified Customer
September 03, 2020
I am very pleased with the help, corporation, personal touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. touch with our service rep Harry. Though the issues turned out to be very costly we are very pleased with the end results. Thank you. More
by paula.eggeling
Employees Worked With
Harry
September 01, 2020
I was in for the 7500 mile service on my XTS. The service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. service was fast and everyone was very friendly. I have done business with Plaza for 18 years and purchase 4 cars from Plaza. More
by RBEAVER731
Employees Worked With
Harry Akarcay
August 30, 2020
Very persistent in identifying and correcting an internal engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. engine problem. Service desk personnel, Harry and Steve, were always friendly and helpful. Use of a loaner car was very much appreciated. More
by JRANDMTUCKER
Employees Worked With
Harry in the service department was excellent.
August 30, 2020
Appointment was scheduled within 2 Days! Excellent Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Ver Appointment was scheduled within 2 Days! Excellent Service and Sales Departments! Kept up to date on service status. Very friendly atmosphere! Very satisfied will work performed. 👍 More
by BROZINAFL
August 29, 2020
Harry and Steve did a great job. Steve got things started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an started while Harry was tied up so I did not have to wait to be helped. Harry followed up on all items and worked with RICK JIMENEZ to coordinate an item. Everyone is friendly, courteous and knowledgeable. It is is good to see Tony back! More
by duvalldp
Employees Worked With
August 29, 2020
Love the dealership. Bought 3 vehicles from them. Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and thei Primarily for the service dept. They are awesome. This 2017 I dont care for because of the energy saver. When stopping car shuts down ; and their also is a vibration where I feel I've been rear ended. Hate it wished we kept our 2013 or bought a 2015. Do you take returns? Can we take it back and get a 2015 with very low mileage? I've looked at Car Max and they have them. I told Michael to ask you, but he said it cant be done!! I say it could be done, but at what cost to us. Doesn't hurt to ask. I might just go to Car Max and find out! More
by MJD3751
August 29, 2020
I trust this service center. Even though the dealer cost for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with for repairs is usually higher than I might get elsewhere, I rely on Plaza Cadillac to do critical repairs as most of them are. We usually work with Harry in the service dept. and he is friendly. knowledgeable and efficient. More
by ALEAHY14
Employees Worked With
Harry in the service dept.
August 28, 2020
Great service....Plaza should be happy to have Rick on their sales staff. Always a good experience to have the vehicle serviced. After buying three new vehicles at Plaza Cadillac, I have not complaints their sales staff. Always a good experience to have the vehicle serviced. After buying three new vehicles at Plaza Cadillac, I have not complaints More
by jsgod
Employees Worked With
August 27, 2020
Steve and his crew did a good job once I brought the car in. I am still disappointed in the fact that in 29k miles I have had 3 batteries. The latest battery cost me >$260 and I I had we told to leave the in. I am still disappointed in the fact that in 29k miles I have had 3 batteries. The latest battery cost me >$260 and I I had we told to leave the key Fob >15’ away from the car. The battery wouldn’t keep dying More
by Gregg
Employees Worked With
