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Plaza Cadillac
Leesburg, FL
1,616 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,616 reviews
November 14, 2019
A little of confusion at first Had left to come back per our fleet department that this was the address for vehicle scheduled service. Four hours later to find out I had four bu Had left to come back per our fleet department that this was the address for vehicle scheduled service. Four hours later to find out I had four burt out light bulbs More
by Martin.pizzo
Verified Customer
Helpful November 12, 2019
Confidence in my SRX’s maintenance I have used Plaza for years now and feel confident that my SRX has given me near zero trouble because of the maintenance provided. I am glad to have s I have used Plaza for years now and feel confident that my SRX has given me near zero trouble because of the maintenance provided. I am glad to have such a good local repair center. PS - thank you for the doughnuts and premium coffee, and the shuttle’ rides when I worked downtown in Leesburg. More
by METCALJ
Employees Worked With
Steve.
November 11, 2019
service to fix noises in xt4 tech was very courteous and helpful as was the service manager. the problem is a difficult one but we seem to have made some progress tech was very courteous and helpful as was the service manager. the problem is a difficult one but we seem to have made some progress More
by jmalie1942
Employees Worked With
colt, steve
November 09, 2019
Great service I actually love to bring my car there. Everyone is so courteous and friendly. I feel well-taken Care of. Didn’t like cost of fixing my car but felt se I actually love to bring my car there. Everyone is so courteous and friendly. I feel well-taken Care of. Didn’t like cost of fixing my car but felt service man was honest with me and wasn’t ripping me off. I always bring my car there for service and hope to buy my next car there. More
by Punkin
Employees Worked With
People in Service Department
November 08, 2019
We received prompt care of our problem. Our SUV as in for service earlier, and one of the problems seemed to be recurring, Harry got us in promptly that afternoon, and the we found that it Our SUV as in for service earlier, and one of the problems seemed to be recurring, Harry got us in promptly that afternoon, and the we found that it was another engine mount that was bad. It was fixed that same afternoon. More
by VBJB
Employees Worked With
Harry in service.
November 06, 2019
Great service called to get oil change plus tires rotated got me in same day. Also ws provided a car until they finished my vehicle called to get oil change plus tires rotated got me in same day. Also ws provided a car until they finished my vehicle More
by TREED66
Employees Worked With
None available
November 06, 2019
confidence I am confident purchasing from this dealer, both from sales staff and product. Alan Staton was knowledgeable of the product and willing to consult wi I am confident purchasing from this dealer, both from sales staff and product. Alan Staton was knowledgeable of the product and willing to consult with his superiors if necessary. Time will tell if my choice of dealer and car was a good one, as this is only the second American brand I have ever purchased. More
by cindy
November 05, 2019
Always consistent and thorough with the service. I have always been very satisfied with the service department at plaza Cadillac! I’ve owned 12 new Cadillac’s and they’ve always done a great job with I have always been very satisfied with the service department at plaza Cadillac! I’ve owned 12 new Cadillac’s and they’ve always done a great job with their service team! More
by peverett0518
November 03, 2019
Great Salesman Allan was very professional and helpful: this was our second Cadillac purchased from Plaza . We have always been pleased with the service ove Salesman Allan was very professional and helpful: this was our second Cadillac purchased from Plaza . We have always been pleased with the service over the past 3 years More
by DEDOB25
November 01, 2019
A good experience at Plaza Cadillac The staff was shorthanded, do checking in and out took a little longer. In spite of that they were pleasant to customers and accomplished the job. The staff was shorthanded, do checking in and out took a little longer. In spite of that they were pleasant to customers and accomplished the job. More
by KM16808
Employees Worked With
Harry, Steve and cashier, Vevi?, Christopher Ballard
