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Plaza Cadillac

Leesburg, FL

4.5
1,739 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,739 reviews

March 07, 2019

Worst Experience Timeless don't care about anything they broke front bumper everything was not tight no nails take 2 days for no reason I hate Cadillac because of them More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Mar 08, 2019 -

Plaza Cadillac responded

Sam, sorry to hear that you were not happy with your experience here at Plaza Cadillac. Please feel free to contact Patrick Bianchi, Service Director to discuss this situation directly with him. We have record of a visit under the name of Sam. Thanks so much. Greg Yager General Manager

March 02, 2019

My Plaza Experience Leesburg Plaza Cadillac was exceptionally great, the staff was very helpful and friendly made me feel like family. Plus my car was cleaned, hanks guys More

by WOOD32PETE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, great personality!
Mar 04, 2019 -

Plaza Cadillac responded

So glad to hear that your experience met your expectations. Thanks so much for your business and your positive review of our dealership. Greg Yager General Manager

March 01, 2019

Service Worked me in within a day. Changed oil, rotation of tires, fluids and washed , plus vacuumed. Was great! Had this done here before heading home. More

by HKRISHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Giovanetti
Mar 01, 2019 -

Plaza Cadillac responded

Thanks so much for your business and the great review. Greg Yager General Manager

March 01, 2019

Dealing with Steve!! I came in for service on my wife’s Cadillac CTS, and I was treated like I was Steve’s uncle. He did such a great job for me, when I left I hugged his More

by Snappyknappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Bennett, Greg Yager, Christopher Ballard, Teresa Matey
Mar 01, 2019 -

Plaza Cadillac responded

Thanks so much for the great review. It is our pleasure to be of service and I will make sure that Steve and Harry know that you are a very satisfied customer. Greg Yager General Manager

March 01, 2019

Very courteous service Jonathan and the staff were very supportive and helpful with exploring and understanding my circumstances to include team resolving mechanical concern More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, John Bach
Mar 01, 2019 -

Plaza Cadillac responded

Jim, thanks so much for giving us the opportunity to be of service. Your business and patronage is greatly appreciated. Greg Yager General Manager

February 28, 2019

Enjoyable buying expeerience! Enjoyable buying experience! My wife found the XT4 in the color she wanted, and the rest is history. We would go back to Plaza for our next Cadillac More

by bmaguire3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
Mar 01, 2019 -

Plaza Cadillac responded

So glad that you are enjoying your new XT4. Thanks so much for your business and for being our customer. Greg Yager General Manager

February 28, 2019

Thanks for fixing After a tire rotation, one of the tire sensors failed. I called that day and they fixed it the next. Plaza Cadillac made it right. Thanks. More

by RONGARNER.COLORADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Mar 01, 2019 -

Plaza Cadillac responded

Sorry that you had to return but happy that we were able to make it right with you. Thanks so much for your business. Greg Yager General Manager

February 23, 2019

Indiana Being from out of state and needing service raises concerns. The Service Advisor, Steve Wiggins, was very polite and helpful. My repair was taken ca More

by Indiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
Feb 25, 2019 -

Plaza Cadillac responded

So glad that we were able to take care of your service needs. We are here for you in time of need. Thanks so much for business and great review. Greg Yager General Manager

February 22, 2019

New tires & warranty follow up Matched tires $ for tire I selected & followed up on repeat warranty issue. Always prompt honest & friendly. Provided rental when service delayed to More

by Chippy08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry A
Feb 23, 2019 -

Plaza Cadillac responded

Glad we were able to meet all of your tire needs here at Plaza Cadillac. We appreciate your wonderful review and more importantly your patronage. Greg Yager General Manager

February 21, 2019

Excellent roadside assistance I was on vacation in the Villages and 1 morning my car wouldn't start. Plaza Cadillac sent roadside assistance. Alan was there in 30 minutes. He chan More

by pakenyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan in service.
Feb 22, 2019 -

Plaza Cadillac responded

So glad to hear that we were able to take care of your battery needs in a timely manner. Please call us any time that we can be of service. We are here to serve you. Thanks so much for your great review. Greg Yager General Manager

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