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Plaza Cadillac

Leesburg, FL

4.5
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,737 reviews

January 26, 2023

From first phone call to final check out, received first rate service. Very helpful on the phone and in person More

by Mike
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve in service
January 24, 2023

Very customer oriented , staff friendly and interested in doing all they can to make your experience top shelf. More

by wschoemer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Friendly, prompt service - they listen to our concerns, suggested the needed maintenance and completed it that day in a timely manor. More

by 351951
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Yes
Employees Worked With
Service Department -Steve
January 22, 2023

Service staff was knowledgeable, and attentive. Thus allowed a quick service(oil change), AND Ifelt pampered with snacks and beverage, with friendly conversation based on previous visits and infor More

by Larry_tipton
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Yes
Employees Worked With
Service dept.
January 22, 2023

The service advisor was professional and prompt. The work we needed was done on time for a reasonable price. Our Cadillac seldom needs service, but we always use Plaza Cadillac. More

by kaybfoster
Recommend Dealer
Yes
Employees Worked With
Harry Akarcay
January 21, 2023

They acknowledged my part, was a warranty items and took care of it, and good fashion. More

by steve.mckelvie
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Recommend Dealer
Yes
Employees Worked With
Service dept
January 21, 2023

Harry Akarcay is an excellent advisor good service knowledgeable and accommodating really knows his stuff More

by richardtritten
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Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry
January 20, 2023

The team was able to replace a tire last min and get me on my way after getting a flat tire driving home. Everyone was very helpful and accommodating. More

by CONSIDERITDONE.MDP
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Recommend Dealer
Yes
Employees Worked With
Service Derpartment Steve and I can’t remember the female employee’s name
January 20, 2023

Needed battery asap. Steve worked me in even though they were extremely busy. Very polite and helpful More

by Vince
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steve in service
January 17, 2023

Visit was okay and a little lacking on communication. Had an oil leak after the repair and found a loose oil filter that was leaking and lost two quarts of oil. I tighten the oil filter and it seems fine More

by Dalerduffy
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Plaza Cadillac responded

Thank you for filling out survey and letting me know what happened. This is not something we take lightly and I will get to the bottom of it. Please except my appoligy and I will be intouch.

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