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Plaza Cadillac

Leesburg, FL

4.5
1,744 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,744 reviews

January 10, 2022

Steve informed me of the concerns with my car and it was properly documented on the paperwork. Informed me that my car was going at a certain time and it was. Great job to Steve and Thank you !! More

by Scottb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
January 09, 2022

Best dealership I have ever been to I have purchased many vehicles in the past and I can tell you that without a doubt they are the most professional , honest, and friendly people I have ever done business w More

by firebird7440
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2022

There is not space here to provide a full disclosure of my dissatisfaction. Suffice it to say, my car was in your service department a solid 3 weeks. Less than 48 hours after picking up the car, it DIED More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of above. Harry, service mgr, Eve, receptionist
Jan 27, 2022 -

Plaza Cadillac responded

I am really sorry that you were dissatisfied with the service. Please contact with information so I can look it up and investigate. Patrick

January 08, 2022

Service desk employees are courteous and efficient. Safety recall was accomplished in a reasonable amount of time. More

by CREVELL2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
January 06, 2022

Plaza is a Professional Friendly Customer Based Dealership in all Departments from Sales, Finance Manager to Parts and Service. More

by ANNA.HARROP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

Prompt scheduling for any service. Techs perform maintenance in a timely fashion, and completed repairs are reliable. More

by SPARKS1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
January 05, 2022

Gaige Tracy was our sales associate and he was excellent! He was kind, patient and honest. He helped my husband and I get a great deal on a car fast. We were in a hurry due to family and life circumstances a More

by Lila811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaige Tracy
January 04, 2022

Plaza Cadillac was great. Very efficient. Whole experience was seamless from making the appointment to ordering the parts to quality repair service. The Right hand new what the Left hand was doing. More

by cjk12528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with Service dept, and the consigere driver
January 03, 2022

Each and every time I go to the dealership My experiences far exceed my expectations. More

by SHANTI.MANDUJANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Harry and Steve are outstanding representatives for your organization. They are honest and totally trustworthy. More

by anniebhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry and Steve in Service
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