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This rating includes all service center reviews, with more weight given to recent reviews.
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1,329 Reviews of Plaza Cadillac - Service Center
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April 09, 2020
Patient assessment and understanding of believed problem with AC vents, and hands on demonstration of correct operational procedures. Thorough and to the point in all areas of support. Customer focused rece with AC vents, and hands on demonstration of correct operational procedures. Thorough and to the point in all areas of support. Customer focused reception and care with quality, on time results. More
by Larry
Verified CustomerEmployees Worked With
Steve
April 07, 2020
Friendly people that listen to you , they don’t try to sell you stuff unless you need it . I’ll always do business with them sales and service. sell you stuff unless you need it . I’ll always do business with them sales and service. More
by Freddie1260
Employees Worked With
Other Employees :
Russ Bennett, Jonathan Molzof, John Giovanetti, John Bach, Ron Lemonovich, Christopher Ballard, DOUG YODER
April 04, 2020
Staff was friendly and efficient. Waiting area was clean and car was returned clean. Very happy with the service can’t wait to lease another car. Very impressed with Cadillac and car was returned clean. Very happy with the service can’t wait to lease another car. Very impressed with Cadillac More
by Graceelectricinc
Employees Worked With
Steve in service
April 02, 2020
Great customer service and staff. Highly recommend patrons to visit local dealership. In the future maybe a purchase of a automobile from this dealership could be in the making! patrons to visit local dealership. In the future maybe a purchase of a automobile from this dealership could be in the making! More
by Lawanda
Employees Worked With
DAVID STONE
April 01, 2020
Service reps great, but I’ve spent over 5,000$ on the same issues, I would never recommend this dealership. It was a huge waste of money and time. Terrible same issues, I would never recommend this dealership. It was a huge waste of money and time. Terrible More
by MICHAEL.POTILLO
Employees Worked With
Service reps
April 01, 2020
Been very friendly and easy to work withThe service Been very friendly and easy to work with The service rendered has been very good Have enjoyed all transactions to date with the dealership and all w Been very friendly and easy to work with The service rendered has been very good Have enjoyed all transactions to date with the dealership and all workers dealt with More
by Nick
March 31, 2020
The people who work there are very nice, so polite and so patient with all my questions. However, I do wish they had pick and return service like my dealership in northern Illinois. patient with all my questions. However, I do wish they had pick and return service like my dealership in northern Illinois. More
by Sharilackey1943
Employees Worked With
Steven Wiggins 5 stars
March 28, 2020
Service vehicle. Everyone was extremely courteous and professional. They serviced my vehicle in a timely manner. I have been having my car serviced here since it was p Everyone was extremely courteous and professional. They serviced my vehicle in a timely manner. I have been having my car serviced here since it was purchased and would recommend your dealership to anyone interested in purchasing a car. More
by GCARD214
Employees Worked With
Service department.
March 27, 2020
Great service. Professional & Knowledgeable. Could not Great service. Professional & Knowledgeable. Could not ask for any better service. Thank you. However too many prompts to get the service needed Great service. Professional & Knowledgeable. Could not ask for any better service. Thank you. However too many prompts to get the service needed Thank you p More
by PAULJUDYK
Employees Worked With
Jim road side service
March 25, 2020
Brought my car in for service on Friday. Called later that day and was Told it was not ready and would require another day. Called around noon and was told the service agent was not working and neither w that day and was Told it was not ready and would require another day. Called around noon and was told the service agent was not working and neither was the mechanic and there was no one who could pick me up. With this pandemic I would not have a car. Steve Wiggins brought in a driver and gave me a loaner. Luckily one was available. Could have been stranded. No way to run a business. More
by JPC859
Employees Worked With
Harry and Steve in service.
