Plaza Cadillac - Service Center

Steve a service writer is a true asset to your organization. He not only always makes you feel welcome, but truly cares about his customers. No organization. He not only always makes you feel welcome, but truly cares about his customers. No More

They were very kind and helping me because my battery went out on my Cadillac XTS. However, I didn’t enjoy having to pay $247 for a battery that was only two years old. I was told that the warranty on th went out on my Cadillac XTS. However, I didn’t enjoy having to pay $247 for a battery that was only two years old. I was told that the warranty on that battery went out when the rest of the warranty for the car went out. Didn’t think that was quite fair. Do you?? They should have prorated that battery. ! More

Painless Always courteous, every staff member at this dealership makes you feel welcome as if your business is very important. The waiting room is clean and ac Always courteous, every staff member at this dealership makes you feel welcome as if your business is very important. The waiting room is clean and accommodating and when I get the car back, I know it has been carefully tended. More

Professional and courteous Service personnel and service technician were polite and repaired the defective drive shafts which were creating a "clicking" noise during driving. C Service personnel and service technician were polite and repaired the defective drive shafts which were creating a "clicking" noise during driving. Car is working satisfactorily. Car only has 21,0000 miles so this defect was diagnosed and repaired under warranty. More

replace hazard warning switch job was done in minimum time. A bit pricey but it will keep my wife from complaining about the hazard signals going off by themselves. job was done in minimum time. A bit pricey but it will keep my wife from complaining about the hazard signals going off by themselves. More

Service Department They are always friendly and helpful at Plaza. I had a major repair this last time and Steve went over everything so that I would understand. I also They are always friendly and helpful at Plaza. I had a major repair this last time and Steve went over everything so that I would understand. I also appreciate the car wash and vacuuming every time I have my car serviced. More

Reps kept me updated, it took 2 days, They listened to me and took good care of my car. Work was timely. I appreciated the fact that they let me know ahead of time what needed to be done They listened to me and took good care of my car. Work was timely. I appreciated the fact that they let me know ahead of time what needed to be done instead of just doing everything and then handing me a big bill. More

I have been getting service from Plaza for nearly 3 years and have been completely happy with the service department. Now I got my new car with them and find the sales department is just as efficient and fr and have been completely happy with the service department. Now I got my new car with them and find the sales department is just as efficient and friendly as the service. More

Patrick, The Service Manager was great! Patrick kindly resolved my problem with the body shop next door for us....my review yesterday was not about the Service Dept. so I apologize! Patrick Patrick kindly resolved my problem with the body shop next door for us....my review yesterday was not about the Service Dept. so I apologize! Patrick is going to try and have my cracked touch screen replaced! Thank you!! More

Always a great experience with the service department! Friendly, knowledgeable people. They treat me like family. Nice customer lounge with great coffee and other drinks Friendly, knowledgeable people. They treat me like family. Nice customer lounge with great coffee and other drinks More