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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews

1,329 Reviews of Plaza Cadillac - Service Center

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February 24, 2024

Best decision i made was buying from plaza Cadillac, the salesman treat you the same way after purchase, real good people. More

by mareo.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Friendly personnel and the service to our car both times was very good. I also like the idea of a free car wash. More

by RHWALTERS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
February 08, 2024

Absolutely a fabulous dealership. I continuously visit this dealership to repair service work performed at a Cadillac dealership in Waterloo Ontario Canada. Cenia Ivancovich always e More

by CRAIG82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cenia Ivancovich
February 07, 2024

Fantastic always nice and professional All of your service representatives are very helpful And Jessie my salesman is also Great More

by Kathy.ward
Recommend Dealer
Yes
Employees Worked With
Harry is my service person And he will is ??
February 07, 2024

I have tried several times to give your team the best review that I can however the system does not work for me. I’ve tried several times to redo my password but it still will not let me complete the rep More

by ME.ROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Plaza Cadillac responded

It worked! Thanks so much for putting in the extra effort to share your good experience with our Dealership. We look forward to being of service in the future.

February 02, 2024

No showroom. Dealership presents as a filthy used car dealership. Service department doesn’t take their own calls, having someone twenty feet from the service d More

by JDUBOIS9352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Feb 05, 2024 -

Plaza Cadillac responded

Thanks for your feedback. While it's true we are not a gigantic palace like some places, we do have a showroom with 2 cars on display and color and material selector- perhaps you missed it? We also have a friendly sales staff ready to assist you should you request information about a trade-in, but most of our guests prefer that we not pester them without invitation while in for service. Hopefully your service was completed to your satisfaction.

February 01, 2024

i only used the service dept. Harry is my service dept. manager. He is all ways helpful. I trust him and his advice. More

by RICHKOMAR2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : none of these dept. were involved in my visit so I can`t rate but you made me to submit, Jonathan Molzof, DAVID STONE, David Guzman, Jack Jackson
January 16, 2024

Excellent service, nice staff, and efficient. They are a great place to have your car serviced. More

by NWANEL0712
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
January 16, 2024

Have been using Plaza for over ten years, service has always been top notch and completed in a timely manner. More

by eemcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve & Harry in service
January 06, 2024

I made an appointment twice and twice they didn’t have time to fix my car. Now I have to make another appt and drive another 40 minutes both way times 3. Quite inconvenient. More

by LUVTOJUMP.CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DAVID STONE
Jan 09, 2024 -

Plaza Cadillac responded

I apologize for the inconvenience. Please reach out to me with your contact information, and I can make arrangements for your car to be picked up for the next service. tonypagano@plazacadillac.com We appreciate your business.

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