Plaza Cadillac - Service Center

Great service and friendly people. The customer waiting area is very comfortable. It’s never fun to get maintenance on your car but they make the experience as pleasant as possible. The customer waiting area is very comfortable. It’s never fun to get maintenance on your car but they make the experience as pleasant as possible. More

I was in for service on my XT5. Input was prompt and completed in a timely manner. Input was prompt and completed in a timely manner. More

Very friendly knowledable and helpful when trying to make a informed decision . Choosing right vehicle is sometimes difficult. a informed decision . Choosing right vehicle is sometimes difficult. More

No nonprofit I don't like your workers 😒 need trainings before you get them w before you get them w More

I am always happy to come into Plaza Cadillac b/c everybody is always friendly. I like to deal with Rick b/c he is always on top of things, and always is able to answer my questions when I have any. everybody is always friendly. I like to deal with Rick b/c he is always on top of things, and always is able to answer my questions when I have any. I am very happy with the service department, although Harry is who I mainly work with, the other people are always very attentive to my needs, even when I just stop in for air in my tires. Everybody is very helpful! More

Larry & Staff were helpful, friendly & responsive. They assisted in determining my issue on my 2015 Cadillac & we were very happy w/results. They assisted in determining my issue on my 2015 Cadillac & we were very happy w/results. More

As a new resident of The Villages, I had to locate a new Cadillac dealership to perform routine service on my SRX after having used the same dealership for purchases and service for the past 20 years. Chan Cadillac dealership to perform routine service on my SRX after having used the same dealership for purchases and service for the past 20 years. Change isn't easy. In the course of performing service, it was determined that a rather significant issue needed to be addressed and it would take approximately three hours. The dealership provided transportation back to my home and notified me when the work was complete. A courtesy driver picked me up, returned me to the dealership to pick up my serviced and freshly-washed car and I was on my way home. Although changes isn't easy, I feel entirely comfortable with the customer service and courtesy I received at Plaza. More

Best decision i made was buying from plaza Cadillac, the salesman treat you the same way after purchase, real good people. salesman treat you the same way after purchase, real good people. More

Friendly personnel and the service to our car both times was very good. I also like the idea of a free car wash. was very good. I also like the idea of a free car wash. More